Social Care Coordinator

Sandwell Metropolitan Borough Council; Sandwell; On-site; GBP 25,000 - 30,000; Full time

Job summary

A progressive local council in Sandwell is seeking a committed Social Care Co-ordinator for a 12-month fixed term position. This role is essential for enhancing customer experience and supporting local residents in their communities. Responsibilities include managing the team, responding to urgent inquiries, and ensuring effective service integration. The ideal candidate should hold an NVQ Level 3 qualification or equivalent, embodying the council’s values of ambition, accountability, teamwork, and inclusivity.

Qualifications

• NVQ Level 3 qualification or equivalent.

Responsibilities

• Lead the day-to-day management of the team.
• Respond promptly to urgent enquiries, including safeguarding alerts.
• Work collaboratively with the Team Manager.
• Provide supervision and support to team members.

Education

NVQ Level 3 qualification or equivalent

Job description

Responsibilities

• Lead the day-to-day management of the team, ensuring high standards of practice, quality, and performance.
• Respond promptly to urgent enquiries, including safeguarding alerts.
• Carry out specific duties as directed by the line manager to support the team's objectives.
• Work collaboratively with the Team Manager to ensure smooth daily operations.
• Promote effective partnership working and service integration.
• Provide supervision and support to team members.

Job Summary

A Fixed term opportunity has arisen for a Social Care Co-ordinator within Enquiry team for 12 months. We are looking for a committed and values-driven Social Care Co-ordinator to join our Enquiry team. This role is key to delivering an enhanced customer experience that promotes wellbeing for local residents in their communities.

Qualifications

NVQ Level 3 qualification or equivalent.

Values

At Sandwell, our culture is shaped by five core values that guide how we work and serve our communities:

• Ambitious - We strive for excellence and continuous improvement in everything we do.
• Accountable - We take ownership and deliver on our commitments with integrity.
• One Team - We work together with a shared purpose to achieve great results.
• Customer Focused - We care about delivering the best possible public service.
• Inclusive - We treat everyone with respect and celebrate diversity as a strength.

We are proud of our values Trust, Unity, and Progress which underpin our commitment to Sandwell's Vision 2030 and help us build a better future for all.