Site Services Manager

ZipRecruiter; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading entertainment venue in London seeks a Site Services Manager to oversee infrastructure maintenance and ensure compliance. You will lead various teams and collaborate closely with production staff for seamless performances. Ideal candidates will have experience in high-pressure environments and robust knowledge in facilities management. Applications require a CV and cover letter to be sent via email.

Qualifications

• Proven experience in high-pressure supervisor roles in public-facing venues.
• Strong knowledge in site operations and facilities management.
• Ability to interpret technical drawings and specifications.

Responsibilities

• Lead infrastructure maintenance and ensure compliance across the venue.
• Collaborate with technical production and visitor operations teams.
• Support strategy and planning for capital investment and infrastructure renewal.

Skills

Leadership in high-pressure environments

Knowledge in facilities management

Problem-solving skills

Collaboration with multiple teams

Compliance management

Job description

Overview

Lead all infrastructure maintenance, repairs and statutory compliance across the ABBA Arena site ensuring that all venue assets, operational and life-critical systems are fully functional at all times. Working as part of the Site Director’s team, you will support the strategy, planning and delivery of specific projects, including capital investment and infrastructure renewal. Collaborating closely with show technical production and visitor operations teams to ensure that ABBA Voyage is delivered seamlessly at all performances and that best-in-class customer experience is at the forefront of everything we do. You will have robust health and safety knowledge to help ensure the functionality, comfort, safety, sustainability and efficiency of our unique venue for all who work here and come to experience ABBA Voyage.

ABBA Voyage is a revolutionary concert experience held at the ABBA Arena in Stratford, East London, near Queen Elizabeth Olympic Park. The ABBA Arena is a remarkable feat of engineering and design, purpose-built to host the groundbreaking ABBA Voyage concert. It accommodates 3,000 people (1,650 seated and 1,350 standing). It features digital avatars - known as ABBAtars - of the iconic Swedish pop group ABBA performing alongside a live 10-piece band in this purpose-built, high-tech venue.

Requirements and Experience

• Proven experience in high-pressure supervisor or leadership roles in a public-facing venue or large-scale temporary event sites (e.g. arenas, stadiums, festivals, large-scale temporary sporting events such as Formula 1, ATP tennis).
• Strong knowledge and experience in site operations and/or facilities management.
• Experience leading and influencing multiple teams employed and contracted with varied working patterns and environments, driving continued collaboration.
• Demonstrable experience in front-line response to damage and faults across a site with a practical approach to problem solving.
• Excellence in facilities management, building management and compliance management; ability to interpret technical drawings, building and equipment specifications.

How to apply

The candidate brochure can be viewed at ABBA Voyage - Site Services Manager.

For a confidential discussion contact our advisor at The Management Recruitment Group, Connor Humpage ([e-mail]).

Applications should consist of a CV and a Cover Letter and should be sent to [e-mail].

Closing date

Closing date for applications is Sunday 5 October 2025.