Site Manager - Lakes District Visitor Experience

The National Trust; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading heritage organization is seeking a Site Manager for Aira Force in the Lake District. This role involves managing operations, ensuring visitor satisfaction, and promoting a collaborative environment. Ideal candidates will have experience in visitor attractions or historic properties, strong communication skills, and a focus on problem-solving. The position offers an inclusive work culture with significant benefits including a substantial pension scheme, flexible working, and generous holiday allowance.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym membership discounts

Up to 32 days holiday allowance

Flexible working

Employee assistance programme

Free parking at most Trust places

Qualifications

• Experience working in historic properties or visitor attractions.
• Proven ability to manage operational and project budgets.
• Strong verbal and written communication skills with diverse groups.

Responsibilities

• Manage day-to-day operations at Aira Force.
• Ensure excellent visitor service and conservation standards.
• Lead staff and volunteers to deliver Trust strategy.

Skills

Experience in historic properties or visitor attractions

Supervising or training staff

Managing operational budgets

Understanding of Health & Safety compliance

Strong communication skills

Organizational skills

Problem-solving

Job description

A leading heritage organization is seeking a Site Manager for Aira Force in the Lake District. This role involves managing operations, ensuring visitor satisfaction, and promoting a collaborative environment. Ideal candidates will have experience in visitor attractions or historic properties, strong communication skills, and a focus on problem-solving. The position offers an inclusive work culture with significant benefits including a substantial pension scheme, flexible working, and generous holiday allowance.