Single Point of Access Team Manager (Southampton and Portsmouth)

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Portsmouth; On-site; GBP 55,000 - 63,000; Full time

Job summary

A healthcare organization in England is seeking a Team Manager for the Southampton and Portsmouth Single Point of Access. This role involves providing leadership within a multidisciplinary environment, achieving performance targets, and supporting children's mental health services. The ideal candidate will possess relevant professional qualifications and significant experience in management roles. Commitment to flexible working hours may be required. Salary ranges from £55,690 to £62,682 annually for full-time positions.

Qualifications

• Experience in a CAMHS environment.
• Proven experience of working at a senior level.
• Excellent communication skills -- written and verbal.

Responsibilities

• Lead the Southampton and Portsmouth SPA.
• Achieve performance targets including financial.
• Provide line management and clinical supervision.

Skills

Leadership

Communication skills

Analytical skills

Team leadership

Risk assessment

Interpersonal skills

Education

Nursing, Social Work or Allied Health Professional qualification

Formal or informal Leadership and Management training

Relevant MSc or MA qualification

Job description

Single Point of Access Team Manager (Southampton and Portsmouth)

Go back Hampshire and Isle of Wight Healthcare NHS Foundation Trust

The closing date is 28 December 2025

Are you an experienced clinician looking for your next challenge in CAMHS? Do you enjoy a combination of operational management and strategic leadership to develop excellent services for children, young people and families?

We are looking for a team manager to lead the Southampton and Portsmouth Single Point of Access (SPA).

Legacy services all have SPAs. Whilst their functions are broadly similar, their staffing models and establishments differ significantly. Coming together in a new subdivision requires us to develop more assimilated, streamlined SPA functions, and managers in each area will play a crucial role in working together to make this happen.

This role exists within a complicated system and the post-holder must be prepared for periods of significant change. If you're excited by this prospect and have ideas which you'd like to contribute to shape our new systems, we would welcome an application from you.

You will be supported by a Head of Clinical Services, senior clinical leadership and peers, all of whom are working together and are committed to achieving the best possible outcomes for young people accessing our services.

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Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service or Hampshire Hospitals FT.

Main duties of the job

This post has responsibility for the leadership of the Southampton and Portsmouth SPA, providing a visible and accessible presence, and ensuring the highest standards of quality and care are aspired to and achieved within the resources available.

Key areas of delivery:

• To work effectively within a multidisciplinary setting, holding self and colleagues to account appropriately and demonstrating personal commitment to integrated (managerial/professional) leadership
• To achieve an agreed set of performance targets (including financial)
• To contribute to the planning and delivery of service objectives, managing specific change projects as required
• To respond to complaints and incidents, ensuring timely and thorough investigation, effective communication of recommendations and closely monitoring actions to ensure they are fully implemented
• To identify risk and take corrective action
• To promote and display, via personal actions, support for Trust'policies
• To deputise for the Head of Clinical Services, Head of Quality Governance and Team Managers as required

The post holder is expected to provide line management and clinical supervision, and work alongside others across the sub-division to embed a robust and continually improving approach to supporting children, young people and families.

There is an expectation that the post holder will be able to offer flexible hours which may on occasion include some evening and weekend work.

This post is subject to on call.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

• Nursing, Social Work or Allied Health Professional qualification and current up to date registration with the relevant professional body.
• Formal or informal Leadership and Management training
• Relevant MSc or MA qualification

Experience

• Proven experience of working at a senior level
• Proven experience of working in a CAMHS environment
• Experience of developing and maintaining effective partnerships with stakeholders in the redesign of services
• Evidence of advanced clinical skills
• Experience of modernising services without additional resources
• Experience of team leadership
• Experience of dynamic risk assessment across all Children's Services
• Evidence of research/audit projects
• Experience of managing resources e.g., budgets, staff, training
• Performance management
• Use of evidence-based knowledge to influence service delivery

Additional Criteria

• Excellent communication skills -- written and verbal
• Complex planning and organisational skills
• The ability to work with a high degree to autonomy and professional accountability
• Highly developed analytical skills to diagnose problems and formulate solutions
• Ability to use a full range of software for:
• inputting and retrieval of data
• creating and delivering presentations
• Highly developed interpersonal skills to motivate and/or negotiate cooperation of multi-professional teams to achieve high quality service delivery
• Highly developed problem-solving skills including the ability to deescalate difficult situations and achieve resolution
• Able to discern key issues from complex information and the ability to set out conclusions and recommendations clearly and concisely in a range of written and verbal styles
• Able to frame and present options for effective solutions to key issues
• Ability to achieve a high level of accuracy with attention to detail, whilst ensuring deadlines are met
• Ability to represent the service within the Trust, at Local Authority level, and to other stakeholders
• Ability to work as part of a team
• Self-motivated and able to organise a large and varied work programme
• Being flexible and adaptable at work in order to meet competing priorities
• Advanced knowledge of government strategies and policies relating to children and young people's mental health, NICE guidelines etc.
• Highly developed clinical knowledge which is evidence-based
• Awareness of current profession-related issues and developments
• Safeguarding of children and vulnerable adults
• Knowledge and working practice of key governance issues, e. g., confidentiality, CQC framework etc.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Adelaide Health Centre, Western Community Centre

£55,690 to £62,682 a yearPlease note for part time hours the salary will be pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

348-CFS-9722

Job locations

Adelaide Health Centre Western Community Centre