Showroom Sales Advisor

Fabric Recruitment Ltd; England; On-site; GBP 25,000 - 27,000; Full time

Job summary

A premier luxury retail showroom in Bury St Edmunds is seeking an experienced Senior Showroom Sales Advisor. This role involves delivering exceptional customer experiences, managing the sales cycle from inquiry to completion, and mentoring junior staff. Candidates should have a minimum of 2 years in retail sales, a passion for interiors, and strong customer engagement skills. The position offers a salary of £25,000-£27,000 with OTE of £33,200 and includes weekend working.

Qualifications

• Minimum 2 years' experience in a showroom or luxury retail sales role.
• Confident in building rapport with customers.
• Strong technical understanding of products is advantageous.

Responsibilities

• Welcoming customers and delivering engaging sales experiences.
• Managing the full sales cycle from enquiries to order completion.
• Providing exceptional after-sales support and mentoring junior team members.

Skills

Customer engagement skills

Sales cycle management

Technical understanding

Proactive attitude

Tools

CRM systems

Microsoft Office

Job description

Senior Showroom Sales Advisor

Bury St Edmunds

25,000- 27,000 (OTE 33,200)

37 hours per week, with 2 days off, this will include weekend working.

Are you an experienced showroom sales professional with a passion for premium products and exceptional customer service?

Our client's showroom is a destination for customers seeking inspiration, quality, and expert advice. They are now looking for an accomplished Senior Showroom Sales Advisor to elevate the customer experience and support the wider sales team.

Role Responsibilities

• Welcoming customers into the showroom and delivering an engaging, consultative sales experience.
• Understanding customer needs and offering tailored product, design, and technical advice.
• Managing the full sales cycle-from first enquiry to completion-both in person and via phone/email.
• Preparing accurate quotations, processing orders, and coordinating delivery timelines.
• Providing premium after sales support and taking full ownership of any customer issues.
• Acting as a senior point of contact in the showroom, supporting and mentoring junior team members.
• Maintaining a high-standard showroom environment, including samples, displays, and presentation.
• Updating CRM records, tracking sales activity, and ensuring all customer information is accurate.

About You

• Minimum 2 years' experience in a showroom or luxury retail sales role.
• Confident in building rapport, uncovering customer needs, and delivering a high-end, solution-focused service.
• Strong technical understanding or willingness to learn product specifications and design details.
• Well-organised, able to manage multiple customers and tasks simultaneously.
• Proactive, self-driven, and positive, with a genuine passion for interiors and customer experience.
• Comfortable using CRM systems and Microsoft Office.

If you're ready to take the next step in your sales career and join a growing team, apply now!