Showroom Manager

Hartwell PLC; Dunstable; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading automotive dealership in Dunstable is seeking an experienced Automotive Showroom Manager to lead operations and enhance customer experiences. You will manage a sales team, oversee inventory, and ensure compliance while driving satisfaction and sales. Ideal candidates have a strong background in automotive sales and excellent leadership skills. Competitive salary plus commission offered.

Benefits

Company Car

Qualifications

• Proven experience in automotive sales or showroom management.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Knowledge of automotive industry trends and products.
• Attention to detail and organizational abilities.

Responsibilities

• Oversee day-to-day showroom operations and maintain organization.
• Support sales targets and drive team performance.
• Foster positive customer relationships and enhance satisfaction.
• Manage vehicle inventory and compliance with regulations.

Skills

Leadership

Customer Service

Sales Management

Communication

Tools

Sales Software

CRM Systems

Job description

Hartwell Dunstable BYD & Ford

Basic Salary £30,000 + Commission

Company Car

Hartwell is a leading automotive dealership known for its commitment to providing high-quality vehicles and exceptional customer service.

We are currently seeking a motivated and experienced Showroom/Business Manager or and individual looking to make the next move in their career to help lead our showroom operations and enhance the overall customer experience.

Job Description:

As the Automotive Showroom Manager, you will play a pivotal role in ensuring the success of our showroom by overseeing day-to-day operations, and maintaining a welcoming and organized environment for our customers. You will be responsible for supporting sales targets, improving customer satisfaction, and upholding our brand image.

Key Responsibilities:

• Sales Team Leadership:
  • Provide coaching and support to motivate and maximize the team's potential.
  • Monitor sales activities, track performance, and provide regular feedback.

• Customer Experience:
  • Ensure a welcoming and professional atmosphere in the showroom.
  • Address customer inquiries and concerns promptly and effectively.
  • Foster positive customer relationships to enhance repeat business and referrals.
  • Implement strategies to enhance the overall customer experience.

• Inventory Management:
  • Maintain an up-to-date inventory of available vehicles.
  • Collaborate with the management team to ensure proper vehicle display and pricing.
  • Oversee vehicle merchandising and presentation in the showroom.

• Compliance and Administration:
  • Ensure compliance with all automotive industry regulations and dealership policies.
  • Manage administrative tasks related to sales, including contracts, financing, and warranties.

Requirements;

• Proven experience in automotive sales or showroom management.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Knowledge of automotive industry trends and products.
• Proficiency in sales software and CRM systems.
• Attention to detail and organizational abilities.
• Ability to work flexible hours, including weekends.

If you are a dynamic leader with a passion for automobiles and a proven track record in sales management, we invite you to apply for the position of Automotive Showroom Manager at Hartwell.