Shop Supervisor (Barton Road)

St Nicholas Hospice Care; Luton; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local charity in Luton is seeking a part-time Shop Supervisor to manage donations and assist in the daily operations of the shop. Responsibilities include supporting volunteers, meeting sales targets, and providing excellent customer service. The ideal candidate will have supervisory experience, preferably in charity retail, and the ability to motivate a team. This role offers various employee benefits, including a Health Cash Plan and annual leave.

Benefits

Health Cash Plan & Wellbeing programme

Free onsite parking

25 days annual leave increasing to 29 with service

Access to Blue Light Card discounts

Enhanced Occupational sick pay

Life assurance

Qualifications

• Supervisory experience in a retail environment.
• Ability to motivate and manage a team of volunteers.
• Experience in charity retail preferred.

Responsibilities

• Support the day-to-day running of the shop.
• Assist the Shop Manager and volunteers.
• Contribute to meeting sales targets.

Skills

Supervisory experience

Team motivation

Charity retail experience

Job description

Overview

Shop Supervisor (Barton Road). We are looking for a part-time Shop Supervisor who can help us make the most out of every donation, develop a strong community presence and generate vital income for St Nicholas Hospice Care, within our Barton Road shop. St Nicholas Hospice Care is a local charity providing help, advice and support to people in West Suffolk and Thetford in the final chapters of their life, who are living with long-term and life-threatening illnesses. Our services are not just for patients, but for their family and friends too. We include everything from specialist medical care to bereavement support and practical help. Our vision is that Everyone in our communities has support, dignity and choice when facing dying, death and grief. We do this by living our values: Compassion, Accountability, Respect and Equity.

Required

• Supervisory experience.
• Experience of charity retail preferred.
• Ability to motivate a team of volunteers.
• Deputising, in the absence of the shop manager, to include opening, closing and running of the shop.

Responsibilities

• Support the day-to-day running of the shop, assisting the Shop Manager and volunteers.
• Contribute to meeting agreed on sales targets set by the Shop Manager.
• Processing sales.
• Provide high-quality customer service.
• Actively encourage donors to complete Gift Aid forms for donated items.
• Cashing up, banking and completing reconciliation procedures in the Manager's absence.
• Ensure that all donations are stored and handled using the correct procedures.

Benefits

• A Health Cash Plan & Wellbeing programme
• Free onsite parking
• 25 days annual leave increasing to 29 with service (pro-rata for part-time employees)
• Access to Blue Light Card scheme with a range of discounts
• Enhanced Occupational sick pay scheme
• Access to a group pension plan or if you have a current NHS pension, we can offer a continuation of your plan (subject to criteria)
• Life assurance