Shop Manager

Farmfoods; Nottingham; On-site; GBP 32,000 - 39,000; Full time

Job summary

A family-run grocery chain in Nottingham is seeking a full-time Shop Manager to oversee daily operations, motivate staff, and ensure exceptional customer service. The role requires leadership skills and experience in management or as an assistant manager. Offering a competitive salary between £32,944 and £38,355, the company promotes a supportive environment for career growth from shop manager to area manager.

Benefits

15% staff discount

Smart uniform

Free life assurance

Workplace pension

Discounted cinema tickets

Gym membership

Days out

Travel benefits

Qualifications

• Experience as a manager or assistant manager.
• Full driving licence desirable; not required if other criteria met.
• Excellent leadership skills and ability to motivate people.

Responsibilities

• Lead day-to-day shop operations.
• Motivate the team for efficient service.
• Recruit, coach, and mentor staff.
• Ensure customer satisfaction and quick deliveries.
• Control key shop costs and report to area manager.
• Maintain standards in customer service and shop presentation.

Skills

Leadership skills

Customer service

Team motivation

Relationship building

Job description

Shop Manager – Full Time

Position: Shop Manager (SM) – full‑time, permanent.

Hours: 45 hours across 5 days per week.

Location: Castle Retail Park, Nottingham.

We offer a variety of shifts, 5 days a week. Flexibility required, including weekends.

Pay & Benefits

Salary: £32,944 – £38,355 per annum (45‑hour contract).

Holiday: 30 days each year.

Benefits: 15% staff discount across 300+ shops, smart uniform, free life assurance, workplace pension, staff benefits package (virtual GP, discounted cinema tickets, gym membership, days out, travel), and more.

Responsibilities

• Lead by example, actively involved in day‑to‑day shop operations.
• Motivate and inspire the team to deliver efficient shop service.
• Recruit, induct, coach, mentor and provide ongoing development for staff.
• Ensure customer satisfaction, quick deliveries and shop routines for a tidy, safe environment.
• Control key shop costs – shrinkage, waste, payroll – to achieve KPI's and report to the area manager.
• Maintain standards in customer service, cash handling, health & safety, stock management, merchandising and presentation.

Qualifications & Requirements

• Friendly, positive, hardworking approach to work.
• Excellent leadership skills and ability to motivate people in a busy environment.
• People person – builds strong working relationships.
• Trustworthy and reliable – a key member of a small team.
• Experience as a manager or assistant manager.
• Full driving licence desirable; not required if other criteria met.

About Farmfoods

Farmfoods is a family business with ambition, offering great value, quality products, and a friendly customer experience. Many senior managers started in our shops – a career path exists from shop manager to area manager.