Shop Manager

RE People; Gloucester; On-site; GBP 35,000 - 38,000; Full time

Job summary

A local business in Gloucester is seeking an experienced Shop Manager to oversee retail operations and lead a passionate team. You will manage day-to-day operations, budgets, and merchandising while ensuring exceptional customer service. The ideal candidate will have at least 5 years' experience in retail or hospitality management. Competitive salary and benefits offered, including employee discounts and events.

Benefits

Company events

Employee discounts

Free or discounted food

Cycle-to-work scheme

Free on-site parking

Qualifications

• At least 5 years' experience in retail or hospitality management.
• Strong leadership skills and the ability to inspire a large team.
• A solid understanding of budgets, P&L, and day-to-day operations.
• A genuine passion for great food, customer care, and local produce.
• Excellent communication and organisational skills.
• Merchandising experience is essential.

Responsibilities

• Overseeing all areas of the business, including the deli, café, butchery, catering, and shop.
• Supporting team leaders to deliver exceptional customer service and smooth daily operations.
• Managing budgets, stock levels, and supplier relationships to maintain quality and value.
• Introducing new and seasonal products to keep the offering fresh and exciting.
• Working closely with the leadership team to plan for growth and future opportunities.

Job description

Shop Manager

Our client, a well‑established and much‑loved local business known for its passion and fantastic customer experiences, based in Gloucester, has a wonderful opportunity for a Shop Manager to join their friendly team on a full‑time, permanent basis. This new role has come about due to exciting business growth and continued success across their retail and catering operations.

Qualifications

• At least 5 years' experience in retail or hospitality management
• Strong leadership skills and the ability to inspire a large team
• A solid understanding of budgets, P&L, and day‑to‑day operations
• A genuine passion for great food, customer care, and local produce
• Excellent communication and organisational skills
• Merchandising experience is essential

Responsibilities

• Overseeing all areas of the business, including the deli, café, butchery, catering, and shop
• Supporting team leaders to deliver exceptional customer service and smooth daily operations
• Managing budgets, stock levels, and supplier relationships to maintain quality and value
• Introducing new and seasonal products to keep the offering fresh and exciting
• Working closely with the leadership team to plan for growth and future opportunities

Our client is offering a salary in the region of £35,000 - £38,000 per year, along with a lovely range of benefits including company events, employee discounts, free or discounted food, cycle‑to‑work scheme, and free on‑site parking.

If you're a hands‑on leader with a passion for food, sustainability, and creating a great place to work, we'd love to hear from you. Apply today to chat through the role in more detail, don't miss out on this fantastic opportunity to be part of a thriving, community‑focused business!