Shop Assistant | Gatwick

Serco Limited; Crawley; On-site; GBP 25,000; Full time

Job summary

A leading provider of public services in Crawley is looking for an experienced Retail Assistant to provide efficient shop services at Gatwick Immigration Removal Centre. The role involves managing stock control, maintaining effective relationships with customers and suppliers, and ensuring detailed sales records. Candidates should possess strong interpersonal and organisational skills. This position offers a competitive salary and excellent corporate benefits package.

Benefits

Serco Benefits package

Pension up to 6%

Employee Assistance Programme

Career development opportunities

Diversity and inclusion focus

Qualifications

• Experience in a retail environment.
• Experience working in a high-pressured operation.

Responsibilities

• Develop and maintain effective relations with customers and suppliers.
• Provide a comprehensive shop service to residents and staff.
• Manage stock control systems and maintain adequate stock levels.
• Ensure accurate sales and purchase records are kept.

Skills

Interpersonal skills

Organisational skills

Oral communication

Written communication

Basic understanding of risk and conflict management

Job description

Serco Limited

Serco: Gatwick Immigration Removal Centre

Permanent, Full Time

£24,511.64 per annum + Excellent Corporate Benefits Package

Here at Gatwick Immigration Removal Centre we have an exciting opportunity for an experienced Retail Assistant who can develop and maintain effective relations with the customer and external suppliers. The key purpose of this role is to provide a comprehensive and efficient shop service to residents, dependent children and Staff. You will manage stock control systems to ensure that adequate stock levels are maintained at all times and operate/participate in the ordering process. You will use computer-based software in order to service the residents shop requirements and ensure that stock is held appropriately and securely to ensure that shrinkage due to theft or deterioration is minimised. You’ll ensure that detailed and accurate sales and purchase records are kept so that payment to suppliers can be efficiently progressed and liaise with other departments when required.

What you'll need to do the role?

You will be self-motivated and able to use your own initiative and work to tight deadlines. This is a role which requires strong interpersonal skills, excellent organisational skills, good oral and written communication and supervisory skills with a basic understanding of risk and conflict management.

• Experience of working within a retail environment
• Experience of working in a high-pressured operation.

If you feel you meet the above criteria, then please apply today!

Why Serco?

A place you can make an impact: Gatwick IRC is focused on decency and respect in all aspects of care for residents, which is delivered at a critical time in their lives.

A place you can count on: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you: As well as care for residents we also care for and support one another. We are a motivated team who will encourage you and help you to succeed with ongoing training development.

What we offer

• Serco Benefits package
• Pension up to 6%
• Employee Assistance Programme
• A role with a purpose
• Genuine opportunity for career development
• A chance to really make a difference to people lives
• A company passionate about diversity and inclusion