Shift Supervisor – Lead Team & Create Great Moments

#REF!; City of Edinburgh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A popular coffee shop chain in the United Kingdom is looking for a Store Supervisor to lead shifts and create an exceptional customer experience. The ideal candidate will have coaching or supervisory experience in a retail setting, a strong emphasis on customer service, and skills in operational management. This role offers part-time employment with numerous benefits, including options for training and development within the company. Join us to build a thriving community and brand future.

Benefits

28 days holiday

Free drinks and food

Store bonus program

Bean stock options

Comprehensive training

Free bag of coffee each week

30% discount on food and beverages

Life assurance

Interest-free loans for deposits

Employee Assistance Programme

Qualifications

• Previous coaching or supervisory experience in a customer-facing role.
• Experience in leading operational activities in a retail or hospitality environment.

Responsibilities

• Run shifts while coaching your team to create a positive learning environment.
• Collaborate with the Store Manager to lead great shifts and support partners.
• Motivate the store team to enhance customer experience.
• Ensure all partners follow operational policies and procedures.

Skills

Coaching or supervisory experience

Customer service

Problem-solving

Operational activities in retail

Job description

A popular coffee shop chain in the United Kingdom is looking for a Store Supervisor to lead shifts and create an exceptional customer experience. The ideal candidate will have coaching or supervisory experience in a retail setting, a strong emphasis on customer service, and skills in operational management. This role offers part-time employment with numerous benefits, including options for training and development within the company. Join us to build a thriving community and brand future.