Shift Supervisor

XPO Logistics, Inc.; East Midlands; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading logistics company in East Midlands is recruiting a Day Shift Supervisor to oversee transport operations and support drivers at their Leicester site. Responsibilities include ensuring compliance with regulations, managing driver records, and addressing any service issues. Candidates should have supervisory experience in logistics and a proven ability to work in a fast-paced environment. The role offers a salary of up to £29,000 per annum along with various benefits, including holidays and discounts.

Benefits

25 days holiday plus bank holidays

Options to buy additional holiday

High street discounts

Cycle to work scheme

Workplace pension

Qualifications

• Experience in a fast-paced logistics environment is crucial.
• Ability to manage staff performance and conduct training and inductions.
• Previous supervisory experience within logistics is essential.

Responsibilities

• Monitor driver activity and ensure smooth transport operations.
• Support drivers and manage escalations of delays.
• Maintain accurate driver records and compliance with regulations.

Skills

Fast-paced environment exposure

Staff performance management

Supervisory experience

Job description

Select how often (in days) to receive an alert: Create Alert

We’re currently recruiting for a Day Shift Supervisor to join our site in Leicester for our contract with PepsiCo. To lead daily transport operations, support drivers and office teams, maintain service performance, and ensure compliance with company and legal standards. Working Mon to Fri 6am to 4pm

Pay, benefits and more:

We’re looking to offer a salary of up to £29,000 per annum. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts as well as a cycle to work scheme, a workplace pension and many other perks.

What you’ll do on a typical day:

• Monitor driver activity and ensure the transport plan runs smoothly. Monitor yard activity for safety
• Handle driver calls and update systems with accurate information.
• Escalate delays or issues quickly to keep service on track.
• Manage any exceptions (returns, shortages, damages, refusals).
• Support Despatch, Debrief and Customer Service throughout the shift.
• Ensure drivers follow WTD regulations and all compliance standards.
• Oversee the debrief process (vehicle checks, PODs, signatures).
• Maintain accurate driver records, training and licence checks.
• Log accidents, defects and fuel information correctly. Report Maintenance issues

What you need to succeed at XPO:

• It’s important you have exposure of working in a fast‑paced environment – no two days will be the same and we need you to think on your feet
• Experience of supporting staff performance by managing 1‑2‑1s, training and inductions
• Supervisory experience within a logistics environment

Be part of something big.

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.