Shift Porter

Mersey and West Lancashire Teaching Hospitals NHS Trust; Ormskirk; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading NHS Trust in Ormskirk is seeking Porters to support patient transport and logistical needs across wards and departments. The role involves moving patients and equipment, maintaining hygiene standards, and delivering excellent customer service. Applicants from all backgrounds are encouraged to apply, with support for disabled candidates and veterans.

Benefits

Flexible working requests

Staff welfare benefits

Qualifications

• Experience in a customer service environment is preferred.
• Ability to move and transport patients safely.
• Understanding of hygiene and safety standards.

Responsibilities

• Move patients in beds and chairs, transporting medical equipment.
• Collect waste and maintain the patient environment to high standards.
• Support wards/departments with logistics and deliveries.

Job description

Overview

Mersey and West Lancashire NHS Trust portering roles involve moving patients and equipment, providing general support across wards and departments, and delivering a high standard of patient and visitor service.

Responsibilities

• Moving patients in beds and chairs, and transporting medical equipment and furniture between departments.
• Logistics and deliveries: transferring specimens, pharmacy boxes, and other important items throughout the hospital.
• Waste collection: collecting various types of waste, including potentially hazardous materials.
• General support: providing assistance and direction to patients and visitors; supporting the Portering team leader to deliver a customer-focused service; delivering an efficient and effective portering service to patients, visitors, and all wards/departments.
• Maintain the patient environment to a high standard and adhere to safe working practices in all aspects of environmental/hygiene management.
• Ensure economic use of all materials and promote good practice to minimise waste.
• Quality management: maintain and improve all aspects of the service; participate in staff involvement groups for quality where appropriate; maintain good customer relations with patients and other staff groups.
• Hygiene management: comply with all legal food safety requirements; maintain high standards of personal hygiene per infection control guidance.
• Human resources management: comply with Trust policies; provide guidance to new or existing staff; attend required training and annual refresher sessions as part of development.
• Operational duties: collect refuse (clinical, domestic, confidential, special and recyclable); clean hospital entrances; maintain a safe and secure environment with routine security checks and fire alarm responses; issue keys; ensure safe patient movement (including unescorted imaging; movement of case notes per confidentiality and data protection policies); collect and distribute linen; move furniture and equipment; deliver meals and supplies using road vehicles; perform daily safety checks on vehicles; transport bloods and specimens to labs; transport blood to pathology/theatre; assist with transfer of bodies where applicable; store keeping and stock rotation; postal duties; medical gas checking and replacement; car parking duties including tokenIssuance.
• Compliance with pharmacy work procedures as required.

Additional Information

Equality, diversity and inclusion: the Trust actively promotes fairness, dignity and respect for all; applications from all backgrounds are welcome. There are guaranteed interview schemes for disabled applicants and armed forces veterans meeting minimum criteria. The Trust provides guidance on UK visa and DBS checks, flexible working requests, and staff welfare benefits. Applicants are encouraged to review the Trust values and supporting documents before applying.

The Trust serves a population of over 600,000 with a workforce of over 9,000 across 21 sites, offering five-star patient care. Services include Acute Care, Primary Care, Community Services and Specialist Regional Services. The Trust has been rated Outstanding by CQC (2018) and is recognised in NHS rankings.