Shift Manager - UK DC

Dr. Martens; Northampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A globally recognized retail brand in Northampton is seeking a Distribution Center Manager. Responsibilities include managing teams, ensuring safety, and driving operational efficiency. The ideal candidate has experience in warehouse processes and team leadership. The role offers perks like healthcare, employee discounts, and share plans.

Benefits

Welcome to the family free pair of Docs

65% off all Docs

Award-winning 'Buy As You Earn' share plan

Private healthcare

2 paid volunteer days per year

Qualifications

• Experience in a managerial role at a distribution center.
• Proven ability to lead and develop teams.
• Strong understanding of warehouse processes.

Responsibilities

• Manage a team of Shift Supervisors and Warehouse Operatives.
• Ensure adherence to safe working practices.
• Direct operational activities for all distribution center functions.

Skills

Team management

Warehouse processes

Communication

Problem-solving

Organizational skills

Tools

Microsoft Office

Warehouse Management Systems

Job description

Dr. Martens is a globally recognisable and culturally influential British brand, with 65 years of rich heritage, rooted in craftmanship. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.

THE GIG • You will manage a team of Shift Supervisors and Warehouse Operatives (fulltime shifts: 6am - 2pm/ 2pm - 10pm/ 10pm - 6am):

• Ensure safe working practices are consistently adhered to and all operational areas are staffed appropriately.
• Lead and engage our teams, managing them fairly and consistently, in a way that drives our culture and supports our vision and values.
• Ensure all Supervisors are aware of their tasks, standards and meet the work output required.
• Support and drive performance management, training and development of Supervisors and Operatives as required.
• Follow our People Processes as required.

You will manage and direct operational activities for all DC functions to meet/exceed Service, Cost and People.

You will assume full responsibility for the DC operations in the Operations Manager's absence during your shift.

You will assist the team with daily, weekly and monthly reporting, including KPI and SLA performance, and analysis.

You will plan, manage and adjust resource levels to meet operational requirements and budgetary targets across all channels, especially if there are absences.

You will support the DC Management team in both tactical and strategic DC plans to gain efficiencies through continuous improvement.

You will drive our passion to be a great place to work by facilitating effective communications across the DC, promoting Health and Safety best practice and helping to develop a culture of continuous improvement.

You will identify and build relationships with key external stakeholders e.g. Head Office, Retail stores, Carriers.

You will work closely with HR to ensure all ER issues are managed effectively, efficiently and consistently, whilst assessing training needs for your team.

THE STUFF THAT SETS YOU APART

It's never just a job at Dr. Martens. It's a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it.

• Experience within a similar managerial role in a DC site, with a strong understanding of end to end warehouse processes, ideally gained in a retail brand environment.
• Experience of leading and managing a team, with a proven ability to effectively use people management processes to build, coach and develop a team.
• An ability to engage, inspire and develop teams leading to the creation of succession plans.
• Continuous improvement approach to resolve operational issues.
• Excellent organisation and prioritisation skills.
• Strong problem solving and decision making ability.
• Proficient in Microsoft Office and working experience of Warehouse Management Systems.

At Dr. Martens, we live and breathe our 3 core values -they're at the heart of who we are. They never stand-alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE.

• Welcome to the family free pair of Docs
• 65% off all Docs
• Award-winning 'Buy As You Earn' Dr. Martens share plan
• Private healthcare
• 2 paid volunteer days per year