Shift Manager

Iceland; West Yorkshire; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail business in the UK is seeking a committed Shift Manager to support the management team and drive sales in their store. The ideal candidate will engage staff, ensure great customer availability, and champion an inclusive team culture. This role provides a £2 shift supplement and offers opportunities for personal development while working with a dynamic team in a fast-paced environment.

Qualifications

• Proven ability to engage and develop teams.
• Strong focus on customer satisfaction and availability.
• Previous experience in a retail environment is preferred.

Responsibilities

• Support management to achieve store goals.
• Engage and retain great team members.
• Implement and follow the store’s processes efficiently.

Skills

Team engagement

Customer service

Sales driving

Job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business.

As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.

Key responsibilities include :

Maximise profit :

• Have a clear focus on delivering great availability for your customers.
• Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
• Deliver on all agreed actions set for you by your line manager.

Engage, develop & retain great people :

• Proactively support and work with the Talking Shop Rep in your store.
• Support team engagement in your store.
• Play a part in creating an inclusive culture where everyone can be their best.
• Take a proactive approach to personal development and share your own knowledge to support up‑skilling the team.

Doing the right processes and doing them right :

Complete any actions set for you by your line manager on the back of the daily floor walk focusing on wha...