Shift Manager

Greggs; United Kingdom; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a leading bakery chain as a Shift Manager, leading a team to deliver excellent customer experiences across various channels. You will support and inspire your team while maintaining shop standards and operational efficiency. Competitive pay and benefits, along with a strong inclusive culture, make this an exceptional opportunity to grow your career.

Benefits

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

10% profit share with colleagues

Health and Wellbeing App

Career growth holiday entitlement

Colleague share plans

Pension scheme with 7% match

Employee assistance app and helpline

Long service awards

Qualifications

• Proven experience in a team supervisory role.
• Passionate about delivering exceptional customer service.
• Demonstrates reliability and natural leadership abilities.

Responsibilities

• Inspire the team to deliver amazing results.
• Prepare products including making sandwiches and managing ovens.
• Ensure displays are fully stocked and the shop is clean.

Skills

Leadership

Customer Service

Team Motivation

Job description

About the role Join us as a Shift Manager and you'll be part of a team that loves putting customers first.
As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:

Inspire the team to deliver amazing results and maintain the excellent standards of the shop
Lead by example and serve our customers in a fast and friendly manner
Prepare our much-loved products, including making sandwiches and managing the ovens
Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
Keep the shop looking clean, tidy and presentable
What we can offer you

Competitive pay paid weekly
Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
Free hot drinks for you to enjoy while on shift
Paid breaks allowing you to recharge your batteries
We share 10% of all our profits with our colleagues
Health and Wellbeing App providing Remote GP and Physiotherapy services
Holiday entitlement that grows as your career grows with us
Colleague share plans to help you invest and save for your future
Pension scheme to help you plan for your future. We'll match your contributions up to 7%
Confidential employee assistance app and helpline to help with your wellbeing
Long service awards celebrating key milestones in your career
Savings and discounts for your everyday shopping, leisure and wellbeing
About you
You'll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.

You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.
If you've got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers About Greggs.