Shift Manager

Greggs plc; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a vibrant team as a Shift Manager in a leading retail environment focused on customer satisfaction. In this role, you will oversee daily operations, motivate your team, and ensure a positive shopping experience for customers. With a commitment to inclusivity and support, this company values diversity and encourages personal growth. Enjoy perks like generous discounts, paid breaks, and a robust pension scheme while working in a fun and engaging atmosphere. If you're passionate about leadership and customer service, this opportunity is perfect for you!

Benefits

Colleague discount up to 50%

Free hot drinks during shifts

Paid breaks

Profit sharing

Health and Wellbeing App

Growing holiday entitlement

Share plans

Pension scheme with employer contribution

Employee assistance app

Long service awards

Qualifications

• Reliable with natural leadership skills and a passion for customer service.
• Previous supervisory experience in a customer-focused environment.

Responsibilities

• Inspire the team to achieve excellent results and maintain high standards.
• Lead by example by serving customers efficiently and courteously.
• Prepare products and ensure displays are well-stocked.

Skills

Leadership Skills

Customer Service

Team Motivation

Supervisory Experience

Job description

Please Note: The application deadline for this vacancy has now passed.

About the role

Join us as a Shift Manager and be part of a team that prioritizes customer satisfaction.

As a member of the management team, you'll be responsible for overseeing the shop in the absence of the Manager. You will motivate and engage the team, ensuring they have everything needed to excel.

We serve customers through various channels: in-shop, delivery, Click+Collect, and drive-thru. You will lead efforts to ensure customers have a positive experience, whether they shop in-store or online.

Typical shift responsibilities include:

1. Inspiring the team to achieve excellent results and maintain high standards
2. Leading by example by serving customers efficiently and courteously
3. Preparing products, including making sandwiches and managing ovens
4. Ensuring displays are well-stocked with a variety of options
5. Maintaining a clean, tidy, and presentable shop environment

What we can offer you

• Colleague discount of up to 50% on Greggs products for you and a family member
• Free hot drinks during shifts
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Access to Health and Wellbeing App with Remote GP and Physiotherapy services
• Growing holiday entitlement alongside your career
• Share plans to help you invest and save
• Pension scheme with up to 7% employer contribution match
• Employee assistance app and helpline for wellbeing support
• Long service awards celebrating milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You should be reliable with natural leadership skills and a passion for delivering exceptional customer service. Supportive of an inclusive culture, valuing diversity.

If you have previous supervisory experience in a customer-focused environment and meet the availability requirements, we encourage you to apply.

About us

At Greggs, we love what we do and have fun! Our culture of support and inclusivity makes us special. Everyone is welcome, regardless of background or beliefs. Learn more about us at: Greggs Careers | About Greggs.

• Salary: £14 per hour, including a 70p band increment
• Frequency: Hourly
• Job Reference: greggs/TP/4971/43389
• Contract Type: Permanent
• Contract Details: Shift patterns discussed at interview; start from 4am or finish by 10:30pm
• Closing Date: 08 May, 2025
• Job Category: Retail
• Business Unit: Retail
• Location: Meadowhall Retail Park, Sheffield, UK