Shift Manager

Greggs; High Wycombe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK bakery chain is seeking a Shift Manager to join their team in High Wycombe. In this role, you will oversee operations during shifts, motivating your team to deliver exceptional customer service across various channels. Candidates should have supervisory experience in a customer-focused environment and a passion for teamwork and service. Competitive pay, colleague discounts, and comprehensive benefits including pensions and health support are part of the offering.

Benefits

Colleague discount up to 50%

Free hot drinks

Paid breaks

Health and Wellbeing App

Pension scheme with contributions matched up to 7%

Holiday entitlement that grows with career

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Reliability and natural leadership abilities.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards.
• Serve customers in a fast and friendly manner.
• Prepare products and ensure displays are fully stocked.

Skills

Leadership

Customer Service

Team Management

Job description

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About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards of the shop
2. Lead by example and serve our customers in a fast and friendly manner
3. Prepare our products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with plenty of choices for customers
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career progresses
• Colleague share plans to help you invest and save for your future
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline to support your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable with natural leadership abilities and a passion for delivering exceptional customer service. You’ll also support an inclusive culture, recognizing that diversity is valuable.

If you have previous team supervisory experience in a customer-focused environment and meet the availability requirements, we want to hear from you. Apply now!

About us

Here at Greggs, we love what we do and have fun! Our culture is about how we behave and support each other. Everyone’s welcome at Greggs. Regardless of background, preferences, or beliefs, we want all colleagues to feel welcome and authentic at work. You can read more about us here.