Shift Leader — Lead Store Operations & Customer Service

Tesco UK; Poole; On-site; GBP 80,000 - 100,000; Full time

Job summary

A reputable supermarket chain in Poole, UK, is seeking a Shift Leader to coordinate store operations and ensure a superior customer experience. The ideal candidate will possess strong leadership, communication, and customer service skills. Responsibilities include managing store teams, maintaining safety, and promoting a positive shopping atmosphere. Applicants should be flexible and ready to take on challenges in a dynamic retail environment. A minimum of 16 hours per week is guaranteed, with opportunities for fewer hours available.

Qualifications

• 18 years or older to apply.
• Ability to work in a fast-paced retail environment.
• Experience leading or supporting teams is beneficial.

Responsibilities

• Coordinate the store team to ensure a seamless shopping experience.
• Lead duty shifts, manage store operations, and provide great customer service.
• Support team members in daily tasks and maintain store safety.

Skills

Customer service

Team leadership

Flexibility

Communication

Decision-making

Job description

A reputable supermarket chain in Poole, UK, is seeking a Shift Leader to coordinate store operations and ensure a superior customer experience. The ideal candidate will possess strong leadership, communication, and customer service skills. Responsibilities include managing store teams, maintaining safety, and promoting a positive shopping atmosphere. Applicants should be flexible and ready to take on challenges in a dynamic retail environment. A minimum of 16 hours per week is guaranteed, with opportunities for fewer hours available.