Shift Leader: Flexible Hours & Customer Focus

RHR UK; Morecambe; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading retail company in Morecambe is searching for a Shift Leader to oversee daily operations, enhance customer experience, and manage a team in a dynamic retail environment. Responsibilities include ensuring store cleanliness, providing customer service training, and coordinating staff schedules. Ideal candidates will possess strong communication, problem-solving skills, and a team-oriented approach. This role offers an opportunity to develop professionally within a supportive community-focused workplace.

Qualifications

• Strong communication and interpersonal skills.
• Ability to focus on customer needs and enhance their experience.
• Excellent problem-solving capabilities.
• Team-oriented with the ability to lead diverse groups.

Responsibilities

• Coordinate the team to ensure excellent customer service.
• Open and close the store, handling operations responsibly.
• Support the Store Manager with community events.
• Proactively manage staff schedules and duty shifts.

Skills

Communication Skills

Customer Focus

Problem-Solving

Teamwork

Attention to Detail

Technical Skills

Time Management

Job description

A leading retail company in Morecambe is searching for a Shift Leader to oversee daily operations, enhance customer experience, and manage a team in a dynamic retail environment. Responsibilities include ensuring store cleanliness, providing customer service training, and coordinating staff schedules. Ideal candidates will possess strong communication, problem-solving skills, and a team-oriented approach. This role offers an opportunity to develop professionally within a supportive community-focused workplace.