Shift Leader — Flexible Hours, Customer-First Retail

Tesco; Evesham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading convenience store chain in Evesham seeks a Shift Leader to manage operations, enhance customer experience, and lead the team in a dynamic retail setting. Responsibilities include coordinating shifts, ensuring top-notch service, and maintaining store standards. Successful candidates will showcase strong communication and customer service skills, alongside problem-solving and teamwork abilities. Join to make a difference in the community while enjoying comprehensive benefits and support for flexible working arrangements.

Benefits

Flexible working options

Comprehensive colleague benefits

Community involvement opportunities

Qualifications

• Strong communication skills to engage with customers and team.
• Ability to provide excellent customer service.
• Proficient in problem-solving to address daily challenges.
• Effective teamwork skills in a fast-paced retail environment.
• Pay attention to detail for accurate store operations.
• Adaptability to changing schedules and demands.
• Basic technical skills for daily store operations.
• Good time management to prioritize tasks.

Responsibilities

• Coordinating the team to exceed customer expectations.
• Opening/closing responsibilities and operational inquiries.
• Supporting the Store Manager with community events.
• Maintaining store cleanliness and product presentation.
• Managing point of sale accuracy and resolving overcharges.
• Ensuring adequate staff coverage during shifts.
• Acting as a Keyholder for store security.

Skills

Communication Skills

Customer Focus

Problem-Solving

Teamwork

Attention to Detail

Adaptability

Technical Skills

Time Management

Job description

A leading convenience store chain in Evesham seeks a Shift Leader to manage operations, enhance customer experience, and lead the team in a dynamic retail setting. Responsibilities include coordinating shifts, ensuring top-notch service, and maintaining store standards. Successful candidates will showcase strong communication and customer service skills, alongside problem-solving and teamwork abilities. Join to make a difference in the community while enjoying comprehensive benefits and support for flexible working arrangements.