Shift Leader - Drive Service & Team Excellence

Tesco; Christchurch; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading retail company is seeking a Shift Leader in Christchurch to enhance customer experience and manage daily store operations. This role entails coordinating team activities, ensuring store presentation, and addressing customer inquiries while following health and safety protocols. Ideal candidates will exhibit strong communication, problem-solving, and teamwork skills. With a commitment to customer satisfaction, you will guide your team to maintain a welcoming environment. Flexible working arrangements are supported.

Qualifications

• Proven ability to communicate effectively in a retail environment.
• Strong customer service skills to enhance the shopping experience.
• Ability to problem-solve effectively on the job.
• Team-building skills that encourage a collaborative workplace.
• Attention to detail in store presentations and operations.
• Adaptable to changing circumstances and store needs.
• Technical proficiency relevant to retail operations.
• Good time management for efficient shift coordination.

Responsibilities

• Coordinate team activities for smooth store operations.
• Ensure store cleanliness and readiness for customers.
• Manage operational queries as the day-to-day lead.
• Handle customer queries and ensure service quality.
• Safeguard staff and customer safety within the store.
• Assist Store Manager in event coordination strategies.
• Communicate effectively with staff and upper management.
• Commit to the store's health and safety protocols.

Skills

Communication Skills

Customer Focus

Problem-Solving

Teamwork

Attention to Detail

Adaptability

Technical Skills

Time Management

Job description

A leading retail company is seeking a Shift Leader in Christchurch to enhance customer experience and manage daily store operations. This role entails coordinating team activities, ensuring store presentation, and addressing customer inquiries while following health and safety protocols. Ideal candidates will exhibit strong communication, problem-solving, and teamwork skills. With a commitment to customer satisfaction, you will guide your team to maintain a welcoming environment. Flexible working arrangements are supported.