Shift Leader: Customer-First Store & Team Lead

Tesco; Portsmouth; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading convenience store chain in Portsmouth is looking for a Shift Leader to coordinate the team and deliver excellent customer service. You will manage daily operations, support community events, and ensure the store is safe and well-presented. The ideal candidate is energetic, a clear communicator, and confident in leadership. This role offers opportunities for career development and community involvement, as well as various employee benefits including discounts and a holiday package.

Benefits

10% Discount in One Stop & Tesco stores

Discounted Tesco pharmacy services

Holiday package

Pension Scheme

Qualifications

• Ability to role model great customer service.
• Experience building strong relationships with colleagues.
• Confidence taking the lead in store operations.
• Flexibility in decision-making and handling change.

Responsibilities

• Coordinate the team for efficient shopping trips.
• Open/close store and cover duties safely.
• Act as a go-to person for colleagues.
• Ensure a clean and presentable store.
• Proactively manage in-store queues.

Skills

Customer service

Team coordination

Communication

Leadership

Flexibility

Job description

A leading convenience store chain in Portsmouth is looking for a Shift Leader to coordinate the team and deliver excellent customer service. You will manage daily operations, support community events, and ensure the store is safe and well-presented. The ideal candidate is energetic, a clear communicator, and confident in leadership. This role offers opportunities for career development and community involvement, as well as various employee benefits including discounts and a holiday package.