Shift Leader - Cafe Team Lead, Growth & Perks

Caffe Nero Group Ltd; Pennington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular coffee chain in Pennington is seeking a Shift Leader to support store operations. In this role, you will lead a team, provide excellent customer service, and ensure high-quality standards in coffee and food. The position offers flexible training, great discounts, and growth opportunities. If you have a positive attitude and love engaging with customers, this could be the perfect job for you. The starter rate is £12.26 per hour, increasing with service.

Benefits

Unlimited free handmade drinks

75% off food on shift

50% off drinks off shift

Recommend a Friend Scheme with rewards

Access to benefits and discounts

Qualifications

• Experience as a Supervisor or Team Leader is preferred but not required.
• Enthusiasm for customer interaction.
• Great attitude and energy.

Responsibilities

• Support in the running of the store.
• Lead the team and deliver excellent customer service.
• Maintain high standards of coffee and food.

Skills

Customer service

Team leadership

Communication

Job description

A popular coffee chain in Pennington is seeking a Shift Leader to support store operations. In this role, you will lead a team, provide excellent customer service, and ensure high-quality standards in coffee and food. The position offers flexible training, great discounts, and growth opportunities. If you have a positive attitude and love engaging with customers, this could be the perfect job for you. The starter rate is £12.26 per hour, increasing with service.