Shift Lead — Customer-Focused Store Leader (6.6 wks Holiday)

B&Q; Cannock; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading home improvement retailer in Cannock is seeking a Shift Lead to champion a safe and efficient store environment. The ideal candidate will ensure operations run smoothly, provide exceptional customer service, and motivate colleagues. This role offers a competitive salary and a comprehensive benefits package, including a pension scheme, holiday entitlement, and shopping discounts. Join a team committed to diversity and inclusion, where your contributions are valued.

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Qualifications

• Passionate about customers and doing the right thing for them.
• Enjoy interacting with colleagues and working in a team.
• Confident to have autonomy to make decisions for the customer.

Responsibilities

• Oversee store operations to ensure a smooth working environment.
• First point of contact for customers and colleagues.
• Ensure safety compliance in the store.

Skills

Customer focus

Teamwork

Safety awareness

Decision making

Motivating others

Job description

A leading home improvement retailer in Cannock is seeking a Shift Lead to champion a safe and efficient store environment. The ideal candidate will ensure operations run smoothly, provide exceptional customer service, and motivate colleagues. This role offers a competitive salary and a comprehensive benefits package, including a pension scheme, holiday entitlement, and shopping discounts. Join a team committed to diversity and inclusion, where your contributions are valued.