Sheltered Housing Manager

Red Personnel; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local public sector organization is seeking an experienced Sheltered Housing Manager in Greater London to lead a high-quality housing management service for older residents. The role involves managing 6 housing schemes and ensuring compliance with legislation. The ideal candidate will possess a degree or equivalent experience and have demonstrable leadership skills in housing management. This is a site-based role offering a day rate of £350 for an initial 6-month contract.

Qualifications

• Demonstrable experience managing sheltered housing schemes.
• Proven experience leading housing teams and working directly with older or vulnerable residents.
• Solid understanding of housing legislation, safeguarding, health and safety, and regulatory frameworks.
• Confident in data-driven decision-making and performance reporting.
• Excellent communicator with the ability to build strong partnerships and deliver results.
• Enhanced DBS required.

Responsibilities

• Lead and motivate a team of Specialist Housing Officers.
• Oversee day-to-day management of sheltered schemes.
• Drive efficient void management and minimize revenue loss.
• Manage rent arrears proactively and support residents.
• Coordinate social activities and maintain relationships with support providers.
• Respond to emergencies and ensure service continuity.
• Oversee budget planning and monitor spend.
• Report on performance and service outcomes.
• Ensure compliance with health and safety and local authority policies.

Skills

Experience managing sheltered housing schemes

Leading housing teams

Understanding of housing legislation

Data-driven decision-making

Excellent communication

Education

Degree or NVQ Level 4 in Supported Housing

Job description

Sheltered Housing Manager (managing 6 housing schemes)

Sector: Local Authority / Public Sector
Location: London (site‑based working) across 6 housing schemes)
Contract: 6 months
Day Rate: £350/day (umbrella)
Interviews to take place ASAP with a view to a start thereafter

We're seeking an experienced Sheltered Housing Manager to lead and deliver a high‑quality housing management service for older and vulnerable residents across six sheltered housing schemes. This is a hands‑on, site‑based role focused on service excellence, resident wellbeing, and strong operational management.

Key Responsibilities

• Lead and motivate a team of Specialist Housing Officers, fostering a supportive, high‑performing culture.
• Oversee day‑to‑day management of sheltered schemes, ensuring buildings, communal areas, and services remain safe, clean, and well‑maintained.
• Drive efficient void management—repairs, turnaround, and re‑letting—to minimise revenue loss and maximise resident satisfaction.
• Manage rent arrears proactively and support residents in accessing financial guidance and assistance.
• Coordinate social activities, encourage resident involvement, and maintain strong relationships with support providers and internal partners.
• Respond effectively to emergencies and ensure robust service continuity plans are in place.
• Oversee budget planning, monitor spend, and identify opportunities for improved efficiency and value for money.
• Regularly report on performance, KPIs, and service outcomes, using data to inform improvements.
• Ensure compliance with health and safety, safeguarding, information management, and local authority policies.

Requirements

• Demonstrable experience managing sheltered housing schemes.
• Proven experience leading housing teams and working directly with older or vulnerable residents.
• Solid understanding of housing legislation, safeguarding, health and safety, and regulatory frameworks.
• Confident in data‑driven decision‑making and performance reporting.
• Excellent communicator with the ability to build strong partnerships and deliver results.
• Degree‑qualified or equivalent experience essential (e.g., NVQ Level 4 in Supported Housing).
• Enhanced DBS required.

Submit your CV for immediate review.