Sexual Health Admin & Patient Services Lead

University Hospitals Bristol and Weston NHS Foundation Trust; Bristol; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

A leading NHS Trust in the UK is seeking a Band 3 Administrator to provide flexible, patient-focused administrative support within a clinical environment. The role involves welcoming patients, managing multiple clinical systems, and liaising with departments to ensure a seamless patient experience. Applicants should possess strong customer service skills and be capable of maintaining professionalism in various situations. This position is based in Bristol and may require some site flexibility.

Benefits

Supportive work environment

Opportunities for professional development

Qualifications

• Experience in delivering excellent customer service.
• Ability to maintain IT literacy and learn new systems.
• Demonstrated capability to work well in a team.

Responsibilities

• Provide a responsive administrative service.
• Maintain professional relationships with patients and staff.
• Process patient notes and documentation accurately.
• Participate in audits and ensure patient outcomes are reported.
• Support colleagues during annual leave and sickness cover.

Skills

Customer service

IT literacy

Communication skills

Teamwork

Education

Relevant experience in administrative roles

Job description

A leading NHS Trust in the UK is seeking a Band 3 Administrator to provide flexible, patient-focused administrative support within a clinical environment. The role involves welcoming patients, managing multiple clinical systems, and liaising with departments to ensure a seamless patient experience. Applicants should possess strong customer service skills and be capable of maintaining professionalism in various situations. This position is based in Bristol and may require some site flexibility.