ServiceNow Solution Architect

Arden Resourcing; Remote; GBP 90,000 - 110,000; Full time

Job summary

A leading ServiceNow partner is seeking a skilled ServiceNow Solution Architect to work remotely. This role involves leveraging technical knowledge and stakeholder management experience to deliver solutions across various ServiceNow modules like TPSM, FSM, ITSM, and more. Responsibilities include translating complex requirements into effective architectures, guiding teams, and supporting pre-sales activities. The ideal candidate has proven experience in a similar role and familiarity with ServiceNow environments. A competitive salary of £90k to £110k is offered.

Qualifications

• Proven experience as a ServiceNow Architect with implementation experience.
• Experience in delivering TPSM, FSM, ITSM, CSM, HRSD projects.
• Familiarity with multi-tenant ServiceNow environments.

Responsibilities

• Translating complex business requirements into ServiceNow solutions.
• Supporting pre-sales activities including proposals and presentations.
• Defining integrations across ServiceNow modules and external systems.
• Guiding teams in design, development, and deployment of solutions.
• Advising on security and identity integration methods.

Skills

Stakeholder management

Solution architecture

SAP integration

Domain separation

ServiceNow implementations

Education

ServiceNow Certified Master Architect (CMA)

ServiceNow Technical Architect (CTA)

Job description

Solution Architect - ServiceNow

Remote working

Salary £90k - £110k

I am recruiting on behalf of a leading ServiceNow partner who are looking to recruit for a ServiceNow Solution Architect to join their team.

This role will require you to use your technical knowledge alongside your experience of stakeholder management to drive success across a multitude of modules, including TPSM, FSM, ITSM, CSM, HRSD project lifecycle.

Responsibilities

• Translating complex business requirements and leading the architecture and design of ServiceNow solutions, in line with customer needs and requirements.
• Supporting pre-sales activities including solution shaping, proposal development, and customer presentations.
• Defining and govern integrations across ServiceNow modules and external systems (e.g., SAP, CRM, supplier/customer platforms).
• Guiding cross-functional teams across design, development, and deployment, ensuring architectural coherence.
• Advising on security and identity integration (e.g., SSO, SAML, OAuth) within the portal and across connected systems.

Qualifications

• Proven experience in a ServiceNow Architect role with experience in delivering TPSM, FSM, ITSM, CSM, HRSD implementations.
• Certified ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) desirable, however equivalent experience or skills are also valued.
• Experience with SAP integration, Salesforce, or third-party field service and logistics platforms.
• Familiarity with domain separation and multi-tenant ServiceNow environments