ServiceNow Project Manager

Square One Resources; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking an experienced ServiceNow Project Manager for a hybrid role in London. This 6-month contract position involves leading projects focused on ITOM, CMDB, and eBonding. The ideal candidate will demonstrate strong project management skills and experience in technology/outsourcing programs. Responsibilities include managing stakeholders, project timelines, and adopting Agile methodologies. If you have the right skills and a passion for driving IT initiatives, apply with your CV.

Qualifications

• Proven experience managing ServiceNow projects, ideally with ITOM, CMDB, or eBonding experience.
• Strong project management skills, including planning, monitoring, and risk management.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders.

Responsibilities

• Lead ServiceNow projects, focusing on ITOM, CMDB, and eBonding.
• Plan, manage, and drive project delivery to agreed timelines, scope, and quality standards.
• Coordinate and manage multiple stakeholders, including internal teams and third-party vendors.

Skills

Project management

ServiceNow

Agile methodologies

Stakeholder management

Communication

Risk management

Cloud technologies

Tools

Agile/Kanban tools

Job description

Job Title: ServiceNow Project Manager
Location: London (Hybrid - onsite up to 3 days per week)
Salary/Rate: £500 (Outside IR35)
Start Date: Immediately, ideally before Christmas 2025
Job Type: 6 Month Contract

Note: Experience in the legal sector is a significant advantage.

We have an exciting opportunity for a skilled ServiceNow Project Manager to join a fast-paced technology transformation programme. This role will support the delivery of critical IT initiatives and projects in a dynamic environment.

Job Responsibilities/Objectives

You will be responsible for leading ServiceNow-focused projects and ensuring successful delivery of technology initiatives. You will coordinate with multiple stakeholders, manage project timelines, and help define scope in a fast-paced and evolving environment.

• Lead ServiceNow projects, focusing on ITOM, CMDB, and eBonding.
• Plan, manage, and drive project delivery to agreed timelines, scope, and quality standards.
• Coordinate and manage multiple stakeholders, including internal teams and third-party vendors.
• Utilise Agile/Kanban tools to manage workflows, track progress, and report status.
• Navigate ambiguity to define project objectives, deliverables, and success criteria.
• Foster a collaborative team environment and act as a personable, trusted point of contact.

Required Skills/Experience

The ideal candidate will have the following:

• Proven experience managing ServiceNow projects, ideally with ITOM, CMDB, or eBonding experience.
• Strong project management skills, including planning, monitoring, and risk management.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders.
• Proficiency in Agile/Kanban tools and methodologies.
• Drive and persistence to achieve goals and follow up effectively with teams.
• Experience within technology/outsourcing programmes.
• Understanding of AI-enabled solutions, cloud technologies, and data-driven initiatives.
• Exposure to fast-paced, high-energy, hands-on environments.
• Experience with complex technology transitions or operational change programmes.

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.