ServiceNow Developer (FSM & CMS)

ISR RECRUITMENT LIMITED; England; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading technology consultancy is seeking an experienced ServiceNow Developer to enhance and support applications on the platform, focusing on FSM and Service Portal/CMS. The role involves developing solutions, engaging stakeholders, and ensuring platform stability in a hybrid working environment. Ideal candidates have strong scripting skills and experience with ITSM processes. This is a 6-month contract position with competitive market rates.

Qualifications

• Proven experience as a ServiceNow Developer.
• Hands-on experience with FSM and Service Portal/CMS.
• Strong scripting skills in JavaScript, AngularJS, HTML, CSS.

Responsibilities

• Develop, configure, and support ServiceNow FSM modules.
• Build and enhance Service Portal/CMS pages, widgets, and catalogue items.
• Design workflows, business rules, client/server-side scripts, and automations.

Skills

ServiceNow Development

Scripting (JavaScript, AngularJS)

ITSM processes

Stakeholder engagement

Education

ServiceNow Certified System Administrator

Job description

ServiceNow Developer (FSM & CMS Focus)

• Hybrid-Working
• Southampton (x2-3 days onsite working)
• 6-month contract
• Market Rates
• Outside IR35

Opportunity

We are currently looking for an experienced ServiceNow Developer to be responsible for building, enhancing and supporting applications across the platform, with a particular focus on FSM and Service Portal/CMS.

You’ll be heavily involved with shaping how the platform evolves and will be working closely with stakeholders to deliver scalable, user‑friendly solutions.

Skills and Experience

• Proven experience as a ServiceNow Developer
• Hands‑on experience with FSM and Service Portal/CMS
• Strong scripting skills (JavaScript, AngularJS, HTML, CSS)
• Experience creating custom widgets and UI components
• Solid understanding of ITSM processes and ITIL best practices
• Confident in engaging stakeholders and owning end‑to‑end delivery
• ServiceNow Certified System Administrator (highly desirable)
• Any of: CAD, CIS‑ITSM, CIS‑FSM, CIS‑CSM, CIS‑HRSD

Role and Responsibilities

• Develop, configure and support ServiceNow FSM modules (Work Orders, Scheduling, Dispatch, Mobile)
• Build and enhance Service Portal/CMS pages, widgets and catalogue items
• Design workflows, business rules, client/server‑side scripts and automations
• Build integrations using REST/SOAP APIs, Integration Hub, or MID Server
• Ensure platform stability, manage upgrades and follow development best practices
• Collaborate with stakeholders to understand needs and translate them into effective technical solutions

Applications

Please contact James at ISR to learn more about our client leading the way in developing the next generation of transport mobility through innovation and transformational technology.