ServiceNow Catalogue QA & Delivery Lead: End-to-End Focus

Pontoon; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A reputed consultancy in London is seeking a ServiceNow Catalogue QA & Delivery Lead to manage testing strategies and ensure project success. The role focuses on IT Service Management with responsibilities including test strategy development, project management, and stakeholder communication. Ideal candidates have strong ServiceNow experience and agile delivery skills, along with a competitive daily rate of £700. Join a dynamic team dedicated to quality assurance and impactful service delivery.

Benefits

Collaborative environment

Attractive compensation

Qualifications

• Proven track record in ServiceNow testing and administration.
• Highly organized and detail-oriented professional to oversee testing and QA.
• Experience testing service management processes.

Responsibilities

• Create and optimize testing and automation strategies.
• Ensure timely delivery of project aspects while tracking work in JIRA.
• Validate workflows, automation, approvals, and integrations.

Skills

Understanding of IT Service Management (ITSM) processes

ServiceNow experience (especially Service Catalogue / ITSM workflows)

End-to-end testing / QA experience

Agile delivery experience

ALM Octane

Python

Java

Tools

JIRA

Job description

A reputed consultancy in London is seeking a ServiceNow Catalogue QA & Delivery Lead to manage testing strategies and ensure project success. The role focuses on IT Service Management with responsibilities including test strategy development, project management, and stakeholder communication. Ideal candidates have strong ServiceNow experience and agile delivery skills, along with a competitive daily rate of £700. Join a dynamic team dedicated to quality assurance and impactful service delivery.