ServiceNow Architect: CSM/ITSM & Integrations (Hybrid)

Stott & May Professional Search Limited; Basildon; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading tech recruitment firm is looking for a ServiceNow Technical Architect specializing in Customer Service Management or ITSM, located in the UK. This hybrid position requires strong integration experience and technical leadership to guide development teams. The role involves designing, implementing, and maintaining ServiceNow solutions as well as overseeing the end-to-end implementation process. Ideal candidates will have a deep understanding of ServiceNow best practices and solutions.

Qualifications

• Strong experience in designing and implementing ServiceNow solutions.
• Excellent understanding of business needs and translating them into technical solutions.
• Ability to oversee end-to-end implementation of ServiceNow CSM solutions.

Responsibilities

• Analyse business requirements and translate into technical solutions.
• Develop architectural blueprints and functional designs.
• Design and implement integrations between ServiceNow and external systems.

Skills

ServiceNow CSM

Integration experience

Job description

A leading tech recruitment firm is looking for a ServiceNow Technical Architect specializing in Customer Service Management or ITSM, located in the UK. This hybrid position requires strong integration experience and technical leadership to guide development teams. The role involves designing, implementing, and maintaining ServiceNow solutions as well as overseeing the end-to-end implementation process. Ideal candidates will have a deep understanding of ServiceNow best practices and solutions.