ServiceNow Architect

ZipRecruiter; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading company seeks a ServiceNow Architect to drive implementation projects and strategic changes. The role involves collaboration with diverse stakeholders, utilizing ServiceNow solutions, and ensuring alignment with client requirements. Join a top employer offering competitive benefits and a commitment to inclusivity.

Benefits

Pension

Health care

Life assurance

Laptop

Phone

Access to training resources

Discounts within Tata network

Health & wellness initiatives

Sports events sponsorship

Qualifications

• Experience working in a large cross-functional team environment.
• Ability to translate complex requirements into digital platform strategies.

Responsibilities

• Lead delivery of ServiceNow Implementation projects.
• Evaluate business needs and align them with ServiceNow solutions.
• Participate in technical and strategic discussions.

Skills

Effective verbal and written communication

Customer-focused approach

Excellent interpersonal skills

Technical proficiency in ServiceNow Platform

Ability to design ServiceNow architecture

Excellent presentation skills

Education

ServiceNow Implementation Specialist certification

ITIL V3/V4 foundation certification

Java developer certification

Tools

ServiceNow ITSM Integration

ITOM

ITAM

CSDM

Job description

Job Description

If you need support in completing the application or if you require a different format of this document, please get in touch with [e-mail] or call TCS London Office number 02031552100 / [phone] with the subject line: “Application Support Request”.

Role: ServiceNow Architect

Job Type: Permanent

Location: London, UK, Hybrid (3 days in office)

Are you looking to expand your skills in ServiceNow Architecture?

We have an exciting opportunity for you – ServiceNow Architect.

Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve. Our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

• Build strong relationships with a diverse range of stakeholders.
• Gain access to endless learning opportunities.
• Work closely with the range of teams within the business to bring products to life.

The Role

The ServiceNow Architect will play a lead role in the delivery of ServiceNow Implementation projects and driving strategic transformational changes of solution deployment. They will also be involved in the strategic discussion of increasing the TCS pipeline in the customer landscape.

Your responsibilities:

• Understand and follow the Best Practices and Standards/Guidelines of ServiceNow.
• Participate in the Technical and Strategic board discussion.
• Evaluating business needs and aligning them with ServiceNow solutions.
• Gather, document, and create solution proposals throughout the ServiceNow Platform.
• Providing industry-standard architectural points of view and solutions.
• Participate and provide feedback during planning meetings (pre-iteration, retrospectives).

Your Profile

Essential skills/knowledge/experience:

• Effective verbal and written communication skills with both non-technical and technical audiences.
• A customer-focused approach to work.
• Ability to translate often-complex requirements into decisive digital platform strategies.
• Excellent interpersonal skills to work with project team members collaboratively.
• Technical proficiency in ServiceNow Platform
• Strong knowledge & experience in using ServiceNow ITSM Integration and ITOM, ITAM, CSDM.
• Ability to design a ServiceNow architecture satisfactory with client’s requirements.
• Experience working in a large cross-functional team environment.
• Ability to translate often-complex requirements into decisive digital platform strategies.
• Excellent presentation skills.

Desirable skills/knowledge/experience:

• ServiceNow Implementation Specialist certification.
• ITIL V3/V4 foundation certification.
• Java developer certification.
• Strong knowledge of Agile/Scrum methodology or trained in this area.

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, healthcare, life assurance, laptop, phone, access to extensive training resources, and discounts within the larger Tata network.

We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon.

Inclusion & Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace neurodiversity, physical ability, reassignment, and other forms of diversity. We are an inclusive employer and encourage disabled people to apply for this role. If you need adjustments during the application or interview process, please contact us at [e-mail] with the subject line: “Adjustment Request”.

Beware of Fraudulent Offers

TCS does not ask for any payment or security deposit from candidates at any stage. We do not send job offers from free internet email services. Report any fraudulent activity to [e-mail].

Due to high application volume, if you do not hear back within 30 days, consider your application unsuccessful. We encourage you to apply online now and join us to do more of what matters.