Service Technician

HEXAGON; Chester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading survey solutions provider is seeking a Service Technician to join their team in Chester. This full-time role requires servicing, repairing, and calibrating surveying equipment while providing administrative support to sales teams. The ideal candidate will have a background in fast-paced service environments, strong communication abilities, and attention to detail.

Qualifications

• Proven track record in a fast-paced service environment.
• Experience in electronic repair and calibration.
• Strong relationship-building skills with stakeholders.

Responsibilities

• Service, repair and calibration of surveying equipment.
• Perform fault diagnosis to module/component level.
• Work with logistics for timely processing of instruments.

Skills

Strong communication (verbal and written)

High degree of accuracy and attention to detail

Ability to work effectively in a team or independently

Strong prioritisation skills

Tools

MS Office (Word, Excel, PowerPoint)

SAP or Syrinx

Job description

Service Technician

Location: Chester, Cheshire, UK, CH1 1

Company: Apply4U

Job Description: M&P Survey is currently looking for a Service Technician to join our team based at our main office in Ellesmere Port. This is a full time, permanent position with a competitive salary from £26,000 per annum depending upon experience.

About the Company: M&P are a Leica Geosystems main UK dealer and part of the Hexagon group. We supply survey solutions to civil engineering, construction and land surveying industries, bringing innovative technology to market including the most advanced GNSS, mobile mapping, 3D laser scanners, UAVs and total station solutions for geospatial professionals.

About the Service Technician role: The Service Technician is a key role within the Hexagon Geosystems organisation. You will provide a comprehensive, efficient, and courteous service to our customers, and provide administrative support to our external sales teams to improve efficiency and drive service revenue growth.

Key responsibilities (as our Service Technician):

• Service, repair and calibration of a variety of surveying equipment to manufacturers specifications
• Carry out fault diagnosis to module or component level as required
• Interact with logistics and repairs teams to facilitate timely processing of instruments
• Ensure all tooling is within calibration
• Ensure the average turn-around time is in line with company objectives
• Work with other departments to resolve problems quickly and professionally
• Ensure ESD procedures are adhered to
• Stock control of spare parts

What we’re looking for in our Service Technician:

• Ideally, a proven track record of working in a fast-paced service environment
• Familiar or experienced in electronic repair, calibration and working with delicate components
• Familiar or experienced with computer diagnostics and firmware update processes
• Relevant experience may come from service and repair of survey equipment; transferable skills from mobile phone or watch repair and calibration are welcome
• Strong communication (verbal and written)
• High degree of accuracy and attention to detail
• Ability to work effectively in a team or independently
• Strong prioritisation skills and ability to manage conflicting demands
• Ability to build strong relationships with internal and external stakeholders and represent the company professionally
• Knowledge of SAP or Syrinx is advantageous
• Proficient in MS Office (Word, Excel, PowerPoint)

How to apply: To join us as our Service Technician please click 'apply' today – we'd love to hear from you!