Service Team Manager - Communities

Royal Borough of Windsor and Maidenhead; Maidenhead; Hybrid; GBP 53,000 - 59,000; Full time

Job summary

A local authority in England seeks a dedicated Service Team Manager to lead their Community Team. This full-time role involves supporting older adults and individuals with disabilities through multidisciplinary teamwork. Key responsibilities include managing complex cases and promoting community connections. A competitive salary and flexible hybrid working options are offered along with comprehensive benefits.

Benefits

32 days annual leave plus bank holidays

Flexible working options

Social Work England Registration Fees reimbursed

Generous Local Government Pension Scheme

Employee Assistance Programme

Qualifications

• Experience in managing multidisciplinary teams effectively.
• Skills in navigating complex casework such as Court of Protection matters.
• Ability to support adults with physical disabilities.

Responsibilities

• Lead a borough-wide service supporting older adults.
• Deliver safe, responsive, and outcome-focused support.
• Contribute to strategic priorities around health and community.

Skills

Leadership in social care

Strengths-based practice

Complex case management

Collaborative working

Promoting community connection

Job description

Overview

Join Our Adult Social Care Leadership Team – Champion Excellence in Community Support. We have an exciting opportunity for a Service Team Manager to lead our Community Team. This role is based at the Royal Borough of Windsor & Maidenhead (RBWM). It is a full-time, permanent role with hybrid working, and a salary of £53,296 - £58,286 per annum.

About us

The Royal Borough of Windsor and Maidenhead (RBWM) is in Berkshire, a unitary authority with an exceptional team dedicated to providing quality services to the community. RBWM is close to London and a hub for culture, tourism and business.

RBWM is a unique borough with opportunities created by proximity to London and expanding sectors. We are focused on transformation through our Living Well Together vision, investing in new roles, technology, and learning and development to support our teams and improve outcomes. Our latest staff survey shows: 92% of colleagues find their work meaningful; 87% say their line manager demonstrates the council’s values. Watch our staff videos to hear from our teams about what it’s like to work here: Adult social care careers | Royal Borough of Windsor and Maidenhead.

About the role

As Service Team Manager for the Community Team, you will lead a borough-wide service supporting older people and adults with physical disabilities. You will:

• Champion strengths-based and person-centred practice.
• Lead a multidisciplinary team to deliver safe, responsive, and outcome-focused support.
• Manage complex casework including Court of Protection matters.
• Work collaboratively across health, housing, and voluntary sectors.
• Promote prevention, choice, and community connection.
• Contribute to RBWM’s strategic priorities: building inclusive, healthy communities, delivering compassionate, high-quality services, and reducing health inequalities.

What we offer

• 32 days annual leave plus bank holidays
• Flexible working, including a hybrid pattern
• Social Work England Registration Fees reimbursed
• Generous Local Government Pension Scheme, including life cover (3x annual salary) and AVC options
• Free employee parking close to the offices
• Give As You Earn scheme
• Instant Reward Scheme to recognise and reward innovative achievement
• Employee Assistance Programme providing counselling, advice and information
• Access to discounts and deals with retailers, including gym memberships and travel deals

Equality, diversity and inclusion

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation. We are an equal opportunities employer and encourage applications from all backgrounds, believing that diverse talent makes us stronger. If you have a disability, are a current or former member of the armed forces, or have been part of any formal care system up to the age of 25, you will be guaranteed an interview if you meet the minimum requirements for the role.

Interview date

Interview Date: 20 October 2025.

Contact

If you wish to discuss this position informally, please contact Kate Concannon (Deputy Director Adult Social Care) at [e-mail].