Service Team Lead – Security, Cleaning & Waste Ops

ABM UK; Oxford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading facilities management company in Oxford is seeking an experienced Service Team Leader to manage a team of Cleaners, Security Guards, and Waste Operatives. The role requires passion for customer service and previous leadership experience. You will ensure high service standards and promote a positive work culture. The position offers competitive pay and a comprehensive benefits package to support your professional growth.

Benefits

24/7 GP access

Mental health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Employee perks app access

Qualifications

• Prior experience in leadership roles in Housekeeping or Security is beneficial.
• Candidates must demonstrate proficiency in managing and motivating teams.
• Excellent communication and decision-making skills are required.

Responsibilities

• Lead, support, and motivate the multi-disciplined team.
• Ensure highest service standards in Security, Cleaning, and Waste Management.
• Promote a positive work environment for all team members.
• Prioritize and delegate operational tasks effectively.
• Maintain excellent customer service and a welcoming environment.

Skills

Customer service passion

Front-line leadership experience

Team development

Clear communicator

Decision-making skills

Proactive problem-solving

Job description

A leading facilities management company in Oxford is seeking an experienced Service Team Leader to manage a team of Cleaners, Security Guards, and Waste Operatives. The role requires passion for customer service and previous leadership experience. You will ensure high service standards and promote a positive work culture. The position offers competitive pay and a comprehensive benefits package to support your professional growth.