Service Performance & Data Officer

NHS; Telford; On-site; GBP 27,000 - 31,000; Full time

Job summary

A healthcare provider in Telford is seeking a Business Support Officer to support community mental health services. Responsibilities include data monitoring, providing business support to service managers, and ensuring compliance with performance indicators. Candidates should have strong Microsoft Office skills and experience in administration. This full-time role offers a salary of £27,485 to £30,162 per year, along with various employee benefits.

Benefits

NHS Pension scheme

Generous maternity, paternity and adoption leave

Flexible working options

Up to 27 days annual leave

Health and Wellbeing support

Car leasing options

Free car parking

Free flu vaccinations

Additional financial support options

Qualifications

• Experience of analytical processes.
• Significant experience in administration duties.

Responsibilities

• Request information/activity reports required on behalf of the Service Manager and Leads.
• Provide a central point of contact to respond to/resolve queries for Service Manager.
• Process staff change forms and relevant HR information.
• Contribute to the Business Meetings held monthly within clinical teams.
• Monitor various Trust systems to ensure compliance and provide necessary reports.

Skills

Strong computer and keyboard skills with knowledge of all Microsoft Office software

Attention to detail

Good communication skills both verbal and written

Problem solver

Ability to extract, understand and analyse data

Education

NVQ level 3 Business Administration or equivalent

Tools

Microsoft Office

Job description

A healthcare provider in Telford is seeking a Business Support Officer to support community mental health services. Responsibilities include data monitoring, providing business support to service managers, and ensuring compliance with performance indicators. Candidates should have strong Microsoft Office skills and experience in administration. This full-time role offers a salary of £27,485 to £30,162 per year, along with various employee benefits.