Service Manager - Supported Living

Kisimul Group Limited; Greater Lincolnshire; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading care provider in England is seeking a compassionate Service Manager for a new supported living home. You will oversee daily operations, lead a team, and ensure quality care for adults with learning disabilities and autism. This role offers competitive salary, ongoing professional development, and the chance to make a significant impact in the community.

Benefits

Competitive salary & benefits package

Continuous professional development & leadership training

Supportive management structure

Opportunities for career progression

Qualifications

• At least 2 years of management/supervisory experience in a care setting.
• Experience supporting adults with learning disabilities, autism, and behaviours of concern.
• Proven experience in setting up services from scratch.

Responsibilities

• Responsible for the day-to-day running of the home, ensuring quality care.
• Lead, develop, and motivate your team to provide outstanding care.
• Maintain compliance with safeguarding, health & safety, and regulatory standards.

Skills

Management experience in care setting

Knowledge of safeguarding and CQC standards

Excellent communication skills

Problem-solving abilities

Team leadership

Education

Level 5 Diploma in Leadership & Management

Job description

Overview

Bridge House — Service Manager – 6 Bedded Supported Living Home

Location: Surfleet, Spalding, Lincolnshire

Salary: Up To £45,000 Depending On Experience

Are you a strong, compassionate leader looking to make a real difference in adult social care? At Kisimul Group, we provide holistic care and lifelong learning opportunities for adults with learning disabilities, autism, and associated needs. Our supported living homes are nurturing, empowering environments where people can grow, thrive, and live meaningful lives. This is an exciting opportunity for an experienced Service Manager to be involved from the start in opening a brand-new supported living home. You’ll shape culture, build the team, and set the standards that will make this service outstanding to live and work.

Responsibilities

• As Service Manager, responsible for the day-to-day running of the home, ensuring the highest quality of care and support in line with Kisimul’s values, policies, and CQC standards. Reporting to the Registered Manager, overseeing the smooth running of the service.
• Work in partnership with families, social workers, and Kisimul’s therapeutic teams to ensure every person leads a meaningful, fulfilling life.
• Lead, develop, and motivate your team to provide outstanding care.
• Ensure effective staff management – including recruitment, supervision, appraisal, and training.
• Maintain compliance with safeguarding, health & safety, and regulatory standards.
• Promote independence, dignity, and choice for the people we support.
• Manage budgets, resources, and staffing to ensure safe and effective service delivery.
• Build strong partnerships with stakeholders and external professionals (social workers, local community and medical professionals).
• Work collaboratively to reach the occupancy target of the new service.

What We’re Looking For

• At least 2 years of management/supervisory experience in a care setting.
• Experience supporting adults with learning disabilities, autism, and behaviours of concern.
• Strong knowledge of CQC Fundamental Standards, safeguarding, and person-centred care.
• Ability to inspire, coach, and manage teams to deliver outstanding outcomes.
• Excellent communication, organisational, and problem-solving skills.
• Flexibility to work across a 7-day rota, including evenings, weekends, and on-call duties.
• Proven experience in setting up services from scratch
• Experience of working in a supported living service

Qualifications

• Level 5 Diploma in Leadership & Management (or willingness to complete within 12 months).
• A clean, current driving licence.

Why Join Kisimul?

At Kisimul, we believe in nurturing not only the people we support but also our teams. As Service Manager, you will benefit from:

• Competitive salary & benefits package.
• Continuous professional development & leadership training.
• The chance to work in a forward-thinking, therapeutic community model.
• A supportive management structure and opportunities for career progression.
• The rewarding experience of helping people live their best lives.

If you’re ready to lead a new service where adults with learning disabilities can thrive—and where you and your team can truly Grow Together, Think Forward, and Be Yourself—we’d love to hear from you. Apply today to join the Kisimul family and take the next step in your care leadership career.

All applicants will be required to undertake an enhanced DBS Check. Kisimul Group Ltd is an equal opportunities employer.

At Kisimul, we’re committed to creating a workplace that celebrates and welcomes diversity in all its forms. If your experience doesn’t align perfectly with every requirement, we encourage you to apply — your unique background, perspective, and potential might be exactly what we’re looking for.