Service Manager - Specialist Supported Living

Eden Futures; Nantwich; On-site; GBP 34,000; Full time

Job summary

An established industry player is seeking a dedicated Service Manager to lead a team in delivering exceptional support to individuals with disabilities. This role involves ensuring high-quality service, team development, and safeguarding vulnerable individuals. The ideal candidate will possess strong supervisory skills, relevant qualifications in Health and Social Care, and a passion for enhancing the lives of service users. With a competitive salary and numerous benefits, this position offers a rewarding opportunity to make a meaningful impact in the community. Join a forward-thinking organization committed to continuous learning and development.

Benefits

25 days holiday plus Birthday off

Free DBS Check

Continuous Learning & Development

Health Cash Back and Pension Scheme

£500 referral bonus

Enhanced maternity/paternity pay

Blue Light Discount Scheme

COSTCO membership eligibility

Qualifications

• Strong supervisory skills to support and develop a team.
• Qualified in Health and Social Care with relevant experience.

Responsibilities

• Lead and support the local team to ensure high-quality service delivery.
• Collaborate with training teams for staff development and training.

Skills

Supervisory Skills

Team Development

Safeguarding

Communication

Risk Assessment

Education

Level 2 in Health and Social Care

Health and Social Care Level 3 or 4

Diploma in Management Level 5

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job Introduction

***BRAND NEW SERVICE***

Service Manager

We are Eden Futures. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism, or a mental illness.

We are looking to recruit a Service Manager within our Specialist Supported Living Services based in Nantwich. The Service Manager will be responsible for providing clear and structured day-to-day leadership and support to the local team to ensure the highest quality of service is delivered.

The successful candidate will be required to undergo an Enhanced DBS check prior to employment.

Benefits for Service Manager Include:

• Basic salary of £33,250
• Take your Birthday off plus 25 days holiday
• Free DBS Check
• Continuous Learning & Development opportunities, including bespoke training, Apprenticeships in Health & Social Care, and Business and Leadership & Management
• Opportunities to develop through Eden's Aspire programmes, such as our Leadership Development Programme
• Health Cash Back and Pension Scheme
• Eligible for a £500 bonus through our referral scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

Main Responsibilities

1. Be vigilant and proactive in reporting safeguarding concerns about vulnerable individuals in your care.
2. Assist in seeking out new opportunities for growth and development of the service while safeguarding the company's values and culture.
3. Ensure all new team members are recruited appropriately and analyze initial training and development needs.
4. Collaborate with the training team to ensure staff receive proper training.
5. Participate in the recruitment and selection process for new staff, including interviews.
6. Lead staff to enable service users to live fulfilling lives based on their needs and aspirations.
7. Attend interviews for new care packages with the senior management team.
8. Ensure risk assessments are in place and implemented to safeguard service users.
9. Implement induction and assessment programs for new service users.
10. Promote a person-centred, needs-led approach to service delivery, aligning with Eden's philosophy, values, policies, and procedures.
11. Understand the business implications related to commissioning, audits, and inspections (e.g., CQC).
12. Maintain a professional image of the service and company.
13. Establish and maintain positive relationships with stakeholders such as Adult Social Care & Health, CCGs, etc.
14. Ensure effective communication within the service and with external agencies, service users, and their support networks.
15. Work collaboratively with external training providers and agencies (e.g., NAS, SaLT, psychology services).

The Ideal Candidate

1. Strong supervisory skills with the ability to support and develop a team.
2. Qualified to at least Level 2 in Health and Social Care.
3. Previous experience in Supported Living or Residential services is preferred.
4. Experience working with adults with Learning Disabilities or Mental Health conditions is advantageous.
5. Willingness to undertake further training, such as Health and Social Care Level 3 or 4, and Diploma in Management Level 5 if applicable.
6. Ability to work effectively in a fast-paced, demanding environment.