Service Manager - RMN/RNLD

Cygnet; Tees Valley; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading healthcare provider in Tees Valley is seeking a Service Manager to oversee the day-to-day operations of a specialist residential service. The successful candidate will be responsible for delivering high-quality care, managing team performance, and ensuring compliance with regulatory standards. Applicants must have a nursing qualification and managerial experience in a mixed service environment. The role offers strong career progression opportunities and support for continuous professional development.

Benefits

Career progression opportunities

Monthly reflective practice

Expert supervision & peer support

Pension scheme

Blue Light Discount Scheme

Simply Health Cash Plan

Qualifications

• Experience managing performance effectively and using own initiative.
• Desirable: Qualifications in Leadership & Management / Health & Social Care.

Responsibilities

• Provide strong leadership to the onsite team.
• Ensure compliance with CQC / regulatory requirements.
• Manage clinical, finance, HR, and support service functions.
• Lead on investigations and audits.
• Develop opportunities for quality and commercial growth.

Skills

Managerial experience of leading a team within a mixed service

Ability to work as part of a team

Experience of working to CQC guidelines

Experience undertaking investigations

Nurse Qualification with valid pin - RMN or RNLD

Education

Qualifications in Leadership & Management / Health & Social Care

Job description

Overview

Are you an experienced Nurse looking for their next challenge? We’re looking for a Service Manager with a passion for delivering high quality care to join our team at Cygnet Hollyhurst.

You will be working full time, 40 hours per week, Monday to Friday. Please note this role does carry the responsibility of on-call duties as and when required in support of the Service.

With us, you\'ll have the chance to progress your career as part of a dynamic, supportive team. Enabling positive outcomes & recovery for our service users - it\'s a challenging, satisfying vocation. So if you want to make a difference - every day - we want to hear from you.

Cygnet Hollyhurst:
Hollyhurst is a specialist residential service with nursing, supporting people with learning disabilities and complex needs in Darlington, County Durham. The specialist MDT led team support people who have additional mental or physical health needs and behaviours that may challenge.

The Opportunity

Reporting directly to the Director of Operations, our Service Managers are responsible for providing strong and effective leadership to the onsite team in order to ensure the integrity of all functions within the service, to include; Clinical, Finance, HR, Recruitment and Support Services. You will be responsible for the overall day to day running and strategic direction of the service.

To be compliant with CQC / regulatory requirements and to ensure all clinical, budgetary, regulatory and service development targets are met. You will also implement risk assessment, risk management and embed clinical and operational governance within the service.

To be responsible for the provision of a high-quality service, both in respect of client care and employee engagement.

Ensure effective bed management and coordination of referrals and assessments of service user\'s in conjunction with the Clinical Team.

In this role, you will also lead on appropriate investigations (as required), participate in audit requirements and ensure all group policies and procedures are adhered to. Reviewing and developing potential opportunities for improved quality and commercial growth is also a key requirement.

We are looking for someone who is...

• Managerial experience of leading a team within a mixed service
• A Nurse Qualification with valid pin - RMN or RNLD
• The ability to work as part of a team; lead by example, manage performance effectively and use own initiative
• Experience of working to CQC guidelines, relevant legislation and professional regulations
• Experience undertaking investigations and/or the ability to manage complaints appropriately and in a confidential manner
• Desirable: Qualifications in Leadership & Management / Health & Social Care

Why Cygnet?

We\'ll offer you:

• Strong career progression opportunities
• Monthly reflective practice, & support with CPD opportunities
• Expert supervision & peer support
• Pension scheme
• Blue Light Discount Scheme
• Simply Health Cash Plan

Please note: successful candidates will be required to undergo an enhanced DBS check.

Ready to make a positive change?

Please press the APPLY button below or for an informal discussion, contact Vicky on Apply

In this role you\'ll have the chance to make a real impact on patients, service users & their families.