Service Manager - PBS

SeeAbility; West Byfleet; On-site; GBP 48,000; Full time

Job summary

A leading care organization in West Byfleet is seeking an experienced PBS Home Manager to lead supported living homes. This role involves overseeing operations, staff management, and ensuring quality care for individuals with disabilities. Ideal candidates will have a Level 5 Diploma in Health and Social Care and PBS expertise. The position offers competitive salary and generous benefits including holiday leave and a monthly bonus draw.

Benefits

28 days holiday, rising to 36 days with long service

£500 monthly bonus draw

Enhanced Family-Friendly Pay

Life assurance - 2x annual salary

Discounted gym membership

Leadership Development Academy

Qualifications

• Must have PBS expertise and leadership skills.
• Experience working in care settings supporting people with learning disabilities.
• Must comply with DBS and right to work checks.

Responsibilities

• Oversee and run the supported living home efficiently.
• Ensure the home reflects the company's values.
• Build therapeutic relationships with individuals supported.

Skills

Strong English communication skills (spoken & written)

Experience within a PBS framework

Leading and motivating staff

Valid manual UK driving licence

Knowledge of regulatory standards for supported living

Knowledge of Health and safety legislation

Up to date knowledge of Health and safety legislation

Education

Level 5 Diploma in Health and Social Care or equivalent

Job description

Overview

Role Description

PBS Home Manager - Make Every Day Matter!

Location: Byfleet, Surrey

Salary: £47,150 per annum plus benefits.

Hours: 37.5hrs per week

Driving Licence: Manual UK licence essential

Visa Sponsorships: Not available

An exciting opportunity has arisen for an experienced PBS Service Manager to lead our brand-new supported living homes, set to open following building completion in January 2026. We are recruiting now so the successful candidate can begin shaping the team, overseeing recruitment and conducting initial assessments for the individuals we'll be supporting. If you have PBS expertise and are ready to make a meaningful impact from day one, we invite you to read on…

What You'll Need

• Strong English communication skills (spoken & written)
• Previous experience working within a PBS framework
• Previous experience leading, engaging with and motivating staff team
• A valid manual UK driving licence
• The legal right to live and work in the UK
• Level 5 Diploma in Health and Social Care, or equivalent or working towards
• Knowledge of National policy and best practice for services supporting people with learning disabilities and autism
• A deep understanding of regulatory standards for supported living
• Up to date knowledge of Health and safety legislation

What You'll Be Doing

• Overseeing and running of efficient supported living home
• Ensuring that the home meets the values of the company, and that these are at the heart of everything we do
• Building therapeutic relationships that truly make a difference
• You will work closely with the PBS consultant to ensure tailored support to the individuals and ensure staff are appropriately trained, supported and coached

Who You'll Be Supporting

Byfleet Supported Independant Living: Where Exceptional Care meets Extraordinary Lives!

Byfleet Supported living is more than just a home - it's a place where adults with autism and learning disabilities are empowered to live life to the fullest. With the purpose-built homes, every person we support receives truly personalised care from our incredible team. They're not just support workers - they are champions. Positive, non-judgemental, and consistent, they bring compassion, energy and heart to everything they do.

You'll be making a real impact with people who have:

• Autism and Learning Disabilities
• Mental health needs
• Physical and sensory disabilities

If you are an experienced PBS Home Manager, and have an NVQ Level 5 Health and Social Care or equivalent, or are willing to work towards it, you could be exactly who we are looking for!

Ready to Apply?

If you're looking for a role where you don't just work — you thrive, hit that apply button and let's make a difference together.

Our Benefits

Why work for us?

• We don't just offer jobs — we build careers and celebrate people.

Your Development & Appreciation

• Annual Excellence Awards - we celebrate your impact
• Long Service Awards - recognition every 5 years
• Development Discussions - your growth matters
• Leadership Development Academy - take your next step

Your Work-Life Balance

• 28 days holiday (incl. bank holidays), rising to 36 days with long service
• Life events leave - time off when it matters most
• Organisational Sick Pay - 2 weeks after 6 months, up to 12 weeks over 3 years
• Buy or sell annual leave
• Enhanced Family-Friendly Pay + Paid Fertility Leave
• Carers Leave

Your Money Goes Further

• £500 monthly bonus draw - two lucky winners every month
• Blue Light Card + retail discounts & cashback
• Access to Tickets for Good
• Pay reviews + competitive rates
• Pension scheme with tools to plan your future
• Paid DBS & renewals
• Season ticket loans
• Advance Pay & Savings via Wagestream

Your Wellbeing Counts

• Cycle to Work scheme
• Life assurance - 2x annual salary
• 24/7 Employee Assistance Programme
• Free eye tests
• Discounted gym membership
• In-house Wellbeing Coach

Safer Recruitment

We’re committed to safeguarding the people we support. As part of our recruitment process, you’ll need to complete:

• Enhanced DBS check (where applicable)
• Proof of ID, address & right to work in the UK
• Health declaration
• References from relevant care-related roles

All checks are completed at our expense before your start date.

Diversity & Inclusion

At SeeAbility, everyone is welcome. We celebrate diversity and value the unique perspectives of every individual — including those from underrepresented groups and people with disabilities or neurodivergent conditions. We're happy to make reasonable adjustments to ensure a fair and inclusive recruitment process. In exceptional cases, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1)