Service Manager - Extra Care

Radis Community Care; Peacehaven; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community care provider is seeking a Service Manager in Portishead, North Somerset. The role involves promoting a caring environment, ensuring compliance with care standards, and preparing staff rosters. Candidates should have substantial experience in care services for vulnerable adults and an NVQ Level 5 in Health and Social Care. Benefits include a mileage allowance, NEST pension contributions, and career progression opportunities. Join a leading provider dedicated to supporting individuals in need of care.

Benefits

Mileage allowance for cars and bikes

NEST pension (with contributions from Radis)

Opportunities for career progression

Fully structured induction and support

Recommend a friend scheme

Minimum 28 days annual leave for full time contracts

Qualifications

• Substantial experience of providing care and support services for vulnerable adults.
• Previous management experience required.
• Good commercial acumen with high standards.

Responsibilities

• Promote a caring environment for customers through high standards of practice.
• Ensure compliance with company and national standards.
• Support area manager in assessments for housing and care services.
• Prepare rosters and ensure sufficient staff are deployed.

Skills

Experience with vulnerable adults

Management experience

Good IT skills

Commercial acumen

Education

NVQ Level 5 in Health and Social Care

Job description

Radis Community Care have an opportunity for a Service Manager to join our team based in Waverley Court, Forth Avenue, Portishead, BS20 7NY

Located in Portishead, North Somerset, Waverley Court has 60 one and two bedroom apartments and 8 bungalows designed to help local residents to retain as much independence and control over their lives as possible.

At this present time, we are unable to consider Sponsorship for this role.

About the role

As a Service Manager you will be promoting a caring environment for customers through high standards of professional practice, making sure each customer receives care appropriate to their needs. You will ensure compliance with all company, local and national standards whilst overseeing quality assurance ensuring these activities are carried out, monitored, recorded and reported.

The role will be supporting the area manager in the assessments of individuals who are referred for housing, care and support services at the facility ensuring that a personalised support plan is developed for each tenant in conjunction with the relevant professional agencies and the tenant’s family and/or representative. You will be also assisting the Area Manager in the preparation of rosters that ensure sufficient staff are available at all times and that they are deployed as efficiently and effectively as possible so that the needs of tenants can be met.

You will also be required participate in the on-call rota and provide cover for care and Radis’ housing related support duties when emergency cover is required.

Some of the benefits for the role

• Mileage allowance for cars and bikes
• NEST pension (with contributions from Radis)
• Opportunities for career progression
• Fully structured induction and support for all new starters available
• Recommend a friend, minimum payment of £100 per recommendation, unlimited payments (subject to conditions)
• Minimum 28 Days annual leave for full time contracts

Skills and Qualifications required for the role

You will have substantial experience of providing care and support services for vulnerable adults. You will have previous management experience with an NVQ Level 5 in Health and Social care. Good commercial acumen committed to setting and maintaining high standards with good IT skills.

About Radis

Established in 2001, Radis Community Care has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focused on supporting people to live independently in their own homes and part of their local communities.

We care for a range of service users including the elderly and for people with physical and/or learning disabilities. Tailored to meet our service user’s individual needs, our care ranges from brief daily visits to 24-hour live-in care and can either be short or long-term.

Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.