Service Manager

Salvation Army Homes; The Wells; On-site; GBP 30,000 - 40,000; Full time

Job summary

A social housing provider in the United Kingdom is seeking an enthusiastic Service Manager for their Calverley Hill Service. The role focuses on supporting vulnerable young people, ensuring they receive high-quality housing and personal development opportunities. The ideal candidate will have strong leadership skills and a passion for empowering individuals. This six-month fixed-term contract may lead to a permanent position, and comes with competitive benefits including generous annual leave and training opportunities.

Benefits

26 days annual leave rising to 31 days

Extra day off on your birthday

High Street discount scheme

Pension with life assurance

Discounted private medical insurance

Loans for financial emergencies

Occupational Sick Pay

Training relevant to the role

Long service awards

Support to learn and develop career

Qualifications

• Experience working with homeless individuals or vulnerable young people.
• Ability to create a supportive and empowering environment.
• Proven skills in reflective practices and engagement.

Responsibilities

• Manage the housing support service for young people.
• Develop and mentor a team to provide quality support.
• Ensure compliance with organizational requirements.

Skills

Empathy

Teamwork

Leadership

Communication

Resilience

Job description

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About The Role

Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people? Are you a positive, people-oriented team player who thrives on getting the best deal possible for young people experiencing homelessness and developing their strengths and talents?

If so, Salvation Army Homes has an exciting opportunity for a Service Manager at our Calverley Hill Service, to ensure the young people living there receive a range of high-quality housing support and personal development opportunities.

An exciting opportunity for a Housing Service Manager working in a way that embraces advantaged thinking approaches, the role is responsible for ensuring that the service complies with any organisational and any future commissioned contract requirements.

We need the Service Manager to become an integral part of Salvation Army Homes managing the team at Calverley Hill that puts young people at the heart of our vision. You will create an environment that is dedicated to providing comprehensive, quality housing services and support.

You will nurture and develop a team that assesses needs, builds trust, enables and unlocks young people's potential to transform their lives.

On call is shared amongst the staff as designated by the Manager. As there is night cover, on call is used very infrequently but is needed over the 7 days.

Please note that this is a six-month fixed-term contract, with the potential to become permanent.

About You

Enthusiastic - proactive - caring - empathetic - with a passion for inspiring young people and transforming lives?

You will be passionate about young people and thrive in a fast-paced environment where two days are never the same! You will have experience of engaging others with energy and passion, and will have an unshakeably positive, can-do attitude with a high level of resilience.

A confident and capable communicator, you will demonstrate an understanding of and the ability to use a range of methods to achieve positive results. You will have plenty of examples of times you've inspired or engaged people and enhanced learning through thoughtful reflective practices and taking positive risks.

You will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours to create a culture where people utilise an asset-based approach to empowering people to develop their skills, strengths and talents.

With a good knowledge or experience of working with homeless people and / or supporting vulnerable young people, you will have a good idea of the wider community resources and organisations available to support our residents

Benefits of working as a Service Manager

• 26 days annual leave rising to 31 days
• An extra day off on your birthday
• A High Street discount scheme (great savings both on and off-line)
• Pension with life assurance
• Discounted private medical insurance
• Loans available for financial emergencies
• Occupational Sick Pay
• A full Induction package and training relevant to the role
• Long service awards from 2.5 years
• Support to learn and develop your career

About Us

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.

Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That's where you come in.

As an equal opportunities' employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.