Service Manager

Rise Technical Recruitment; Slough; On-site; GBP 40,000 - 48,000; Full time

Job summary

An established engineering firm in the UK seeks a Service Manager to lead a team in providing excellent customer service and maintenance support. The candidate will be tasked with managing schedules, training staff, and enhancing operational efficiency. This role is ideal for individuals with proven leadership skills and a strong service background. The company offers a competitive salary up to £48,000 plus bonuses, training, and benefits including holiday and pension plans.

Benefits

25 Days Holiday

Life Assurance

Pension

Bonus

Training

Qualifications

• Proven experience as Team Leader, Supervisor or Manager.
• Background in service and maintenance appreciated.
• Excellent communication and relationship-building skills required.

Responsibilities

• Lead the service team of technicians ensuring excellent service.
• Organise schedules to ensure timely operations.
• Oversee customer queries ensuring timely responses.
• Develop team through training and professional growth.

Skills

Team leadership

Communication

IT systems competency

Relationship building

Job description

Service Manager

Commutable from Slough, Windsor, Maidenhead, Uxbridge, West Drayton

Up to £48,000 + Bonus + Training + 25 Days Holiday + Life Assurance + Pension

Are you a Team Leader / Manager with a service background eager to enhance your career by stepping into a key role within a growing, market leading organisation?

On offer is the opportunity to undertake a varied position that you will make your own, with opportunities to develop your skills and progress in the future.

Established over 100 years ago, this company is a global leader in designing bespoke environmental maintenance vehicles and specialised cleansing technology. With a heavy focus on sustainability and reinvestment, they are expanding their UK operations to meet international demand. You will be joining an innovative team dedicated to creating cleaner, greener spaces for future generations through world-class vehicle design.

In this role, the Service Manager will be responsible for ensuring excellence and efficiency across the service department. You will lead the service team, oversee customer service interactions, train and develop staff, and organise schedules and workloads.

This role would suit a motivated individual with a strong service background and proven leadership / management experience.

The Role:

• Lead service team of technicians and controllers, ensuring excellent service throughout
• Organise schedule and workloads to ensure timely operations
• Manage the department and oversee all customer queries ensuring all are responded to accordingly
• Develop a high-performing team by overseeing staff training and professional growth

The Person:

• Previous experience as Team Leader, Supervisor, Manager
• Background in service and maintenance
• Excellent communication and relationship building skills
• Competent with IT systems

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Gabrielle Peters at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.