Service Maintenance Technician - Security

Tesco; Amesbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK retail chain is seeking a Maintenance Technician to ensure a safe and functional environment in stores. You will be part of a dedicated team managing planned and reactive maintenance, utilizing your technical skills in CCTV and other systems. A proactive mindset and strong problem-solving abilities are essential. The position offers an attractive benefits package including annual bonuses, generous leave, and professional development opportunities.

Benefits

Annual bonus up to 10%

25 days holiday plus personal day

Free 24/7 virtual GP service

Qualifications

• Previous experience in maintenance, engineering, or construction is required.
• Must be digitally confident using a tablet for daily schedules.
• CCTV qualification/certification is desirable.

Responsibilities

• Ensure a safe and functioning environment for customers and colleagues.
• Follow the planned work schedule to achieve efficiency.
• Assist the management team in maintaining equipment and facilities.

Skills

CCTV installation and maintenance

Health & Safety awareness

Communication

Collaboration

Education

ONC or equivalent

Tools

Office 365

CCTV systems (Hikvision, Pelco, Hanwha Techwin)

Job description

Overview

Tesco UK • Amesbury / Andover / Newbury / Salisbury • Apply by 31-Oct-2025

As a Maintenance Technician at Tesco, you'll play a vital role in ensuring our stores remain a safe, functional, and welcoming environment for customers and colleagues alike. You'll be part of a skilled team responsible for carrying out planned and reactive maintenance across a range of systems and equipment, helping to keep our operations running smoothly.

Your work will directly impact the shopping experience of thousands of customers every day. You'll use your technical expertise to identify and resolve issues efficiently, always prioritising safety, compliance, and quality.

This is a hands-on role that requires a proactive mindset, strong problem-solving skills, and a commitment to delivering high standards. In return, you'll be supported with ongoing training, opportunities to grow your career, and the chance to be part of one of the UK's most recognised and respected retail brands.

The Hiring Manager for this role is Murray Knox.

What is in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 10% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• 26 weeks maternity and adoption leave (after 1 year’s service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

You will be responsible for

As a Maintenance Technician your specific responsibilities will encompass a wide range of tasks. To thrive in this role, you will need to:

• Confidently Interact with External Contractors: Coordinating repairs seamlessly.
• Work Collaboratively with the Team: Be a great colleague who understands the importance of quality service.
• Sustain High Energy Levels: Juggling tasks while maintaining efficiency.
• Assist the Management Team: Keeping our stores operating smoothly by maintaining equipment and facilities.
• Minimize Customer Disruption: Coordinating repairs with minimal impact on our valued customers.

Responsibilities will include;

• Ensuring all Tesco sites are a safe and functioning environment for customers and colleagues.
• Following the planned work schedule to achieve first time fix, improving efficiency, and effectiveness.
• Working closely with team members, sharing best practice and knowledge.
• General day to day store and property maintenance.
• Using mobile devices; phone and tablet, to drive the best approach in work completion and updates.
• Representing the Tesco brand by demonstrating our core values (serving our customers, communities and planet a little better every day), maintaining a positive attitude & taking pride in wearing the Tesco uniform.
• Attending local and national meetings, providing valuable input and feedback.
• Supporting a diverse and inclusive culture.

#LI-AG2

You will need

As a vital part of our Maintenance team, you will demonstrate enthusiasm for maintaining high standards. With previous experience in a maintenance, engineering, or construction environment, you will be digitally confident using a tablet to view daily work schedules and manage emails.

Operational Skills

• ONC or equivalent
• Full driving license
• Health & Safety awareness
• Communication & Collaboration
• Office 365 knowledge
• Completed all technical training upskilling modules relevant to abilities.

Technical Skills

• Proven Security-related technical skills - City & Guilds, apprenticeship
• CCTV (analogue & IP) experience (essential)
• CCTV qualification/certification (desirable)
• Ability to install, configure and maintain CCTV equipment to the relevant industry standards
• Experience working with the following systems: Hikvision, Pelco, Hanwha Techwin
• Experience of working in a retail environment (desirable)
• Administrative skills to include IT & Microsoft Office suite
• Customer/stakeholder escalation management
• Resource scheduling
• IOSH qualification (desirable)
• IPAF (desirable)
• Asbestos Awareness

About us

At Tesco Property - Maintenance, it’s our people that make us one of the leading retail maintenance providers in the UK. We operate in over 3,500 Tesco and One Stop stores, distribution centres, Tesco banks and head offices, to deliver first class maintenance and engineering solutions and support.

With our comprehensive induction and our technical competency plan, we invest in training for our field colleagues to have the right level of skills and expertise for each role to work safely and provide first-rate asset management across our estate. We create a culture where every colleague is competent, motivated and professional, maximising the level of support we offer to Tesco stores.

From multi-skilled, to technically-savvy technicians, we’ve got it covered. Our Operations and Maintenance Managers span the entirety of the UK; technically-minded individuals who support our field engineers to get the job done. Our Engineering team work to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security to sustainability.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate.