Service Line Manager - Community Psychosis Pathway

Oxleas NHS Foundation Trust; Orpington; On-site; GBP 50,000 - 60,000; Full time

Job summary

A prominent healthcare organization is seeking an innovative manager for a Band 8a role focusing on psychosis services in Orpington. The successful candidate will provide operational and strategic leadership to multidisciplinary teams and ensure high-quality recovery-focused care. Ideal candidates will possess strong management skills and experience in mental health services.

Qualifications

• Experience as a manager with strong leadership skills.
• Proven ability to develop services and manage change.
• Experience across a range of mental health services ideally.

Responsibilities

• Lead the ICMP service line, ensuring effective coordination of multidisciplinary teams.
• Oversee day-to-day operations and manage performance.
• Support workforce development through recruitment and training.
• Lead on risk management, safeguarding, and governance processes.
• Contribute to strategic planning and service transformation.

Skills

Leadership skills

Change management

Service development

Interpersonal communication

Job description

Overview

We have an exciting opportunity for a dynamic and innovative manager to lead and develop the service for people with psychosis in the London Borough of Bromley. You will provide operational management, service development and leadership to multidisciplinary teams including Early Intervention for Psychosis, a Community Rehabilitation Service and Community mental health teams. We are currently reviewing our Psychosis pathways across our organisation giving the successful applicant the opportunity to influence the development of our new model of care and embed our vision for a high quality, efficient psychosis service.

The successful candidate will be an experienced manager with strong leadership skills and a proven ability to develop services and manage change. Ideally they would also have experience of working across a range of mental health services themselves. This Band 8a role provides strategic and operational leadership to ensure the delivery of high-quality, recovery-focused care for individuals with complex mental health needs. The post holder will coordinate multidisciplinary services, drive service transformation, and ensure seamless integration with partner agencies.

Responsibilities

• Lead the ICMP service line, ensuring effective coordination of multidisciplinary teams.
• Oversee day-to-day operations, ensuring compliance with Trust policies and national standards.
• Manage performance, quality, and financial oversight of the service.
• Support workforce development through recruitment, supervision, and training.
• Lead on risk management, safeguarding, and governance processes.
• Maintain strong communication with internal teams and external stakeholders.
• Contribute to strategic planning and service transformation initiatives.
• Ensure accurate documentation, reporting, and data analysis for service monitoring.
• Provide non-clinical leadership and be accountable for the operational delivery and strategic development of the ICMP service.
• Analyse complex service data and implement action plans to improve performance and outcomes.
• Manage delegated budgets and ensure efficient use of resources.
• Lead recruitment, staff deployment, and shift planning across multiple sites.
• Apply HR policies and oversee staff development, appraisals, and supervision.
• Ensure clinical standards are upheld across the pathway, supporting evidence-based care.
• Facilitate training, mentoring, and student placements.
• Engage in service-level research and audits to inform continuous improvement.
• Communicate effectively with a wide range of stakeholders, including service users, carers, and partner organisations.

Qualifications and requirements

The post is a Band 8a role providing strategic and operational leadership. The successful candidate will coordinate multidisciplinary services, drive service transformation and ensure seamless integration with partner agencies. The role requires experience as a manager with strong leadership skills, ability to develop services, manage change and ideally experience across a range of mental health services.

Equality and interview information

We are committed to creating an inclusive workplace that welcomes and supports individuals of all abilities. If you meet the minimum criteria for this role and you have a disability, you can be guaranteed an interview under the Disability Confident Scheme. Please select this on your application form. Any information you provide regarding a disability or need for adjustments will be treated in confidence and shared only with colleagues supporting this request. If you require adjustments to participate fully in the interview process, please let us know when scheduling your preferred interview date and time. Contact the appointing manager to discuss your needs. We encourage applicants to contact the hiring manager before their interview with any questions about the role or process.

Use of Artificial Intelligence (AI)

If you choose to use AI or other tools to assist in writing your application, personalise this information in your supporting information. AI tools cannot fully grasp the job requirements and may produce generic or misleading content. Do not rely solely on AI to write your application. AI use is prohibited during the interview process.

Working for our organisation

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings, including district nursing, speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams work with people of all ages and partner with the NHS, local councils, and the voluntary sector. We have over 4,300 staff across 125 sites in the South of England, including London Boroughs of Bexley, Bromley, Greenwich and Kent. This includes hospital sites such as Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre. We are the largest NHS provider of prison health services across multiple regions. Our purpose is to improve lives by providing the best possible care, guided by our values: We’re Kind, We’re Fair, We Listen, We Care.