Service Lead Bay Lymphology (Non-Clinical)

NHS; Kendal; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local health service provider in Kendal is seeking a Service Lead for their Lymphology service. The role involves overseeing service operations, managing staff, and ensuring compliance with healthcare standards. Ideal candidates will have proven management experience and strong leadership skills. This part-time position offers a salary of £19 - £23 per hour, based on experience.

Qualifications

• Proven management experience in a health or social care environment.
• Experience in workforce planning and compliance oversight.
• Strong leadership and communication skills.

Responsibilities

• Lead the day-to-day operations and staffing of the service.
• Oversee compliance with CQC and uphold service delivery standards.
• Manage relationships and resources with stakeholders.

Skills

Leadership skills

Organisational skills

Communication skills

Problem-solving skills

Knowledge of NHS governance

Education

A-level or equivalent

Management/leadership qualification (e.g. ILM Level 5+)

Job description

Overview

Service Lead Bay Lymphology (Non-Clinical)

Hours - 20 hours per week

Bay Lymphology- Kendal | £19 - £23 p/h DOE

Bay Lymphology is expanding; you will lead the day-to-day running of the service, keep operations slick, support teams, and maintain high standards. You will be the go-to for rotas, people leadership and CQC-ready governance to enable clinicians to deliver outstanding care.

Key Responsibilities

• Service operations: schedules, staffing, workflow and continuous improvement.

• People management: line-manage admin/ops staff and embed effective clinical supervision with senior clinicians.

• Compliance & governance: CQC, safeguarding, GDPR and infection prevention & control; audits, incidents and actions.

• Resources & relationships: budget awareness, equipment, and stakeholder engagement across partners and patient groups.

Job Details

Post: Service Lead Bay Lymphology (Non Clinical)

Hours: 20 hours per week

Salary: £19.00 - £23.00 per hour (dependant upon experience of management and leadership, quality and competence)

Base: Bay Lymphology-Kendal

Location: Kendal Lymphology, 64 Stramongate, Kendal, Cumbria, LA9 4BD

Job Purpose

To provide leadership and managerial oversight to the Bay Lymphology Service, focusing on service delivery standards, workforce management, and compliance, while supporting clinical teams to deliver high-quality patient care in line with regulatory and organisational requirements.

Experience & Qualifications

Experience (essential):

• Proven management experience in a health or social care service environment
• Experience in workforce planning, performance management, and compliance oversight
• Demonstrable experience of implementing service improvements
• Experience of leading services through CQC inspection and compliance processes

Experience (desirable):

• Experience in lymphoedema, community or specialist services
• Background in audit, quality assurance or service redesign
• Experience in people management, including ensuring appropriate professional/clinical supervision processes are embedded and monitored

Qualifications (essential):

• Educated to at least A-level or equivalent
• Recognised management/leadership qualification (e.g. ILM Level 5+) or willingness to work towards one

Qualifications (desirable):

• Healthcare-related qualification
• Training in quality improvement, audit or project management

Skills & Knowledge (essential):

• Strong leadership, organisational, and communication skills
• Competent in rota planning, prioritisation and delegation
• Understanding of NHS governance, safeguarding and data protection standards
• Proactive problem-solving and escalation handling
• Understanding of infection prevention and control requirements

Skills & Knowledge (desirable):

• Familiarity with lymphoedema pathways and clinical terminology
• Knowledge of service user involvement or patient-centred care in chronic conditions

Personal Attributes (essential):

• Confident, approachable leader with emotional intelligence
• Flexible, resilient, and able to manage change effectively
• Integrity, professionalism, and a collaborative style
• Strong attention to detail and commitment to quality

Personal Attributes (desirable):

• Ability to contribute to research, audit, or continuous professional development
• Experience of cross-organisational partnership working

Employer details

Morecambe Bay Primary Care Collaborative

Kendal Lymphology, 64 Stramongate, Kendal, Cumbria, LA9 4BD

Employer website: https://mbpcc.co.uk/