Service Improvement Lead

Morgan Jones Recruitment Consultants; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking a Service Improvement Lead to drive a transformative digital project in Adult Social Care. This contract role focuses on leveraging emerging technologies to enhance efficiency and outcomes, offering a competitive daily rate of £500. The candidate will be responsible for leading innovation initiatives and must possess strong project management skills and experience in Adult Social Care. A degree-level qualification and enhanced DBS check are required.

Qualifications

• 1. Degree-level qualification in project management or equivalent with ongoing professional development.
• 2. Strong knowledge of Adult Social Care, safeguarding, statutory frameworks, procurement, and project management methodologies.
• 3. Excellent communication, analytical, planning, and organisational skills.

Responsibilities

• Lead digital innovation initiatives within Adult Social Care.
• Engage with operational staff and external partners to co‑produce solutions.
• Ensure compliance with legislation and strategic objectives.

Skills

Communication

Analytical skills

Planning

Organisational skills

Stakeholder engagement

Change management

Education

Degree-level qualification in project management

Tools

Microsoft applications

Project planning tools

Job description

Lead a transformative digital project in Adult Social Care, driving innovation through emerging technologies to improve efficiency and outcomes. Contract role with competitive daily rate—apply now!

Service Improvement Lead

Location: Medway, Kent

Benefits

• £500 per day
• Contract until 31st March 2026

About the Role and Client

We are recruiting confidentially on behalf of our client for a Service Improvement Lead to spearhead a short-term digital exploration project within Adult Social Care. This role focuses on identifying opportunities to leverage automation, AI, and digital platforms to enhance processes and outcomes.

You will develop a robust business case, including cost-benefit analysis, ROI assessment, and risk evaluation, while collaborating with ICT, Digital, Business Change, and Adult Social Care Transformation teams to ensure alignment with internal systems and the Medway 2.0 programme.

Responsibilities

• Lead digital innovation initiatives within Adult Social Care
• Engage with operational staff, people with lived experience, carers, and external partners to co‑produce solutions
• Apply structured project management methodologies and maintain clear documentation
• Ensure compliance with legislation, policy, and strategic objectives
• Contribute to service plan objectives and uphold corporate commitments, including GDPR, safeguarding, equality, health and safety, and climate responsibility
• Support Category One emergency response duties as required

Candidate Requirements

• Degree‑level qualification in project management (or equivalent) with ongoing professional development
• Ideally trained in change management
• Strong knowledge of Adult Social Care, safeguarding, statutory frameworks, procurement, equality, and project management methodologies
• Extensive experience in leading teams, managing complex projects, partnership working, stakeholder engagement, budget monitoring, risk management, and delivering evidence‑based reports
• Excellent communication, analytical, planning, and organisational skills
• Ability to work autonomously and engage stakeholders effectively
• Proficiency with Microsoft applications and project planning tools
• Enhanced DBS within the last three years required

We are committed to equality, diversity, and inclusion, ensuring fair treatment for all applicants.

About Morgan Jones

Morgan Jones is a leading recruitment agency dedicated to connecting exceptional talent with outstanding opportunities.

Apply now