Service Engineer (Municipal)

Water Technologies; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading environmental solutions company is seeking a Municipal Service Engineer to cover the UK. The role involves conducting on-site maintenance and providing technical support to clients. Candidates should have experience in the municipal market, strong communication skills, and an NVQ or higher in Mechanical, Electrical, or Chemical Engineering. Benefits include 25 annual leave days, a company vehicle, and opportunities for career growth within the company.

Benefits

25 days annual leave

Company vehicle + Fuel card

Flexible benefits package

Qualifications

• Previous experience as a Service Engineer in the municipal market.
• Strong communication skills and experience engaging with clients.
• Excellent organizational skills, with ability to prioritize tasks.

Responsibilities

• Conduct preventative and corrective maintenance on site.
• Offer after-sales technical support and gather client feedback.
• Build and maintain strong relationships with clients.

Skills

Communication Skills

Organizational Skills

Client-Facing Skills

Problem Solving

Education

NVQ or higher in Mechanical, Electrical or Chemical Engineering

Job description

Municipal Service Engineer

Location: Field-based to cover across the UK

Position Type: Permanent, Full-time, 37.5 hours a week

Benefits: 25 days annual leave plus bank holidays, Company vehicle + Fuel card, Commission, Overtime Schemes and more

Join Our Growing Team as a Service Engineer!

Are you an experienced Service Engineer, or an aspiring Service Engineer, looking to take the next step in your career with an industry leader? Do you have a passion for ecological transformation and making a tangible difference to the planet? If so, we have the perfect opportunity for you!

Water Technologies is a world-renowned leader in water technologies, committed to delivering top-tier services to our clients in the municipal market. We are looking for a dedicated and driven Service Engineer to join our team. This role offers structured progression and a chance to make a real impact on both the business and the environment.

What will you be doing?

• On-Site Maintenance: Conducting both preventative and corrective maintenance, including commissioning, upgrades, and refurbishments
• Technical Support: Offering after-sales technical and commercial support to clients, and gathering feedback to assist in future product development
• Customer Focus: Building and maintaining strong relationships with clients, offering recommendations to enhance system reliability and productivity
• Troubleshooting and Fault Finding: Hands‑on problem solving to keep systems running smoothly
• On-Call Flexibility: Flexibility to work weekends and some public holidays; join our ‘On-Call Rota’ to ensure clients receive support when they need it most

Check out our video below which will give you an insight into a day in the life of one of our Service Engineers;

https://www.youtube.com/watch?v=EDLteqsQ0Tc

What do we need from you?

• Experience: Previous experience as a Service Engineer in the municipal market. Knowledge of sewage and drinking water treatment sites.
• Qualifications: NVQ or higher in Mechanical, Electrical or Chemical Engineering or similar, or working towards one.
• Client‑Facing Skills: Strong communication skills and experience engaging with clients, offering solutions and handling challenging conversations.
• Time Management: Excellent organisational skills, with the ability to prioritise tasks and manage multiple projects effectively.
• Professionalism: A punctual, presentable individual who values customer satisfaction and strives to provide best‑in‑class service.
• Driving Licence: A full UK driving licence is essential.

What is in it for you?

Career Growth: Access to our engineer progression framework, which helps you identify and develop the skills you need to advance.

Flexible Benefits: Comprehensive benefits package includes 25 days of annual leave, birthday leave, an enhanced pension scheme, exclusive discounts, wellbeing services, and more. Option for flexible benefits such as private medical insurance, group income protection, dental and travel insurance, life assurance, and critical illness cover.

What’s next?

If you feel this role is suited for you, click on the “Apply” button. The Recruitment team will review your application as soon as possible and will be in touch to discuss the next steps.

Diversity & Inclusion

At Water Technologies, we’re proud to be an equal opportunities employer. We recognise that supporting diversity and engagement is essential to our success. We are committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues, irrespective of age, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status. Every applicant meeting the minimum requirements will be considered fully.