Service Engineer Job Details | Sulzer

Sulzer; Tetford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading engineering company in Thetford is seeking a Service Engineer to provide exceptional technical support for rotating equipment. Responsibilities include machinery inspection and repair, ensuring compliance with safety protocols, and maintaining client relationships. The ideal candidate has an understanding of electro-mechanical equipment and possesses a UK Driver's Licence. This role offers competitive pay, paid overtime, and a company van for work-related travel.

Benefits

Competitive base salary

Paid overtime

Annual company-wide bonus

33 days annual leave

Defined pension contribution

Medicash health cash plan

Employee Assistance Programme

Discounts on shopping and lifestyle

Qualifications

• Understanding of pumps, mixers, blowers, turbines, compressors.
• Ability to make sound decisions in emergencies.
• Effective conveyance of technical information.

Responsibilities

• Strip, inspect, and rebuild various machinery.
• Ensure compliance with safety protocols and quality standards.
• Maintain detailed records of maintenance activities.
• Interact with clients for feedback and technical advice.

Skills

Understanding of electro-mechanical / rotating equipment

Ability to work autonomously

Strong communication skills

Motivation to provide technical support

Full UK Driver's Licence

Job description

Overview

FE_WIBU-E734

Service Engineer-Full Time-Thetford,United Kingdom

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

As a leading OEM Pump Manufacturer and a vital provider of maintenance services for diverse rotating equipment in the water industry, we are actively seeking enthusiastic individuals to join us as Service Engineers. We are on the lookout for motivated professionals with experience in servicing rotating equipment, capable of delivering exceptional technical support and maintaining our high standards of service excellence.

Responsibilities

• Strip, inspect, and rebuild various machinery such as Pumps, Mixers, Compressors, and Gearboxes within different sectors and by different OEMs, following pre-established work scopes or using your own judgement in situations where no work scope is defined (e.g., emergency repairs, problem-solving).
• Ensure compliance with safety protocols, quality standards, and regulations during all maintenance activities.
• Maintain detailed records of maintenance activities and generate comprehensive reports.
• Interact professionally with clients to understand their specific requirements, address concerns, and provide technical advice or recommendations.

Qualifications

• An understanding of electro-mechanical / rotating equipment (e.g., pumps, mixers, blowers, turbines, compressors).
• Ability to work autonomously and make sound decisions, particularly in emergency repair situations.
• Strong communication skills to convey technical information effectively to both technical and non-technical stakeholders.
• Motivation to excel in providing technical support and maintaining service excellence.
• Full UK Driver's Licence and willingness to travel as required.

Working hours and location

• Standard hours: Monday to Thursday 08:00 – 16:30, Friday 08:00 – 15:30.
• Role involves a blend of fieldwork mainly throughout the East Anglian region, occasional support for other UK service requirements, and workshop work in Thetford.
• Company van provided for work-related travel.

What we offer

• A competitive base salary
• Paid overtime and an annual company-wide bonus.
• 33 days annual leave
• Access to a company van.
• A defined pension contribution.
• Access to Medicash health cash plan.
• Employee Assistance Programme offering confidential support and guidance.
• Discounts on everyday shopping, entertainment, and lifestyle.

Contact and application

Join Sulzer, a leader in engineering excellence for over two centuries. If you're ready to advance your career with a company that values innovation, collaboration, and success, please submit your application for the Service Engineer position at Sulzer Water.

Do you have a question about the role?

Reach out to Daniel Faulkner at [e-mail]. Our team is looking forward to hearing from you!

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.